Property Adjuster II

Erie Insurance Group; Terre Haute (IN); Hybrid; USD 63,130 - 100,843; Full time

Benefits offered by this job

Premier health benefits

Traditional pension plan

401(k) matching

Paid time off

Career development programs

Job summary

Erie Insurance Group is looking for an experienced claims adjuster to handle property damage claims. The position requires independent judgment, and candidates should ideally reside in or near Vigo, Clay, or Sullivan County, Indiana. Responsibilities include conducting damage inspections, managing claim files, and engaging with agents.

Essential qualifications include a High School Diploma and at least five years of claims experience or a Bachelor's Degree with two years of experience. A company car is provided for travel.

Qualifications

• High School Diploma or GED and five years of claims handling experience, or equivalent required.
• Bachelor’s Degree and two years of claims handling experience, or equivalent required.

Responsibilities

• Conducts investigations, interviews, and inspects damage.
• Sets and maintains reserves, reviews reports, and determines coverage.
• Documents claim files and submits reports for closure.
• Recognizes subrogation situations and initiates appropriate actions.
• Assists claims supervisor or acts on his/her behalf.

Skills

Claims handling experience

Time management

Communication skills

Organization skills

Customer focus

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Division or Field Office

Property & Material Damage Div

Department of Position

Property Damage Dept

Work From

Field

Salary Range

$63,130.00 - $100,843.00

Salary range is for this level and may vary based on actual level of role hired for.

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

Benefits That Go Beyond The Basics

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

• This position operates from a home office but requires daily travel to conduct property inspections within the assigned territory.
• The selected candidate will ideally live in Vigo, Clay, or Sullivan County or the close surrounding areas.
• A company car and equipment to work from home will be provided.
• Good time management and organization skills preferred.
• Ability to drive/travel regularly within the assigned territory.
• The hiring manager will also consider candidates for Property Adjuster I. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

Duties and Responsibilities

• Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
• Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
• Documents claim files and submits report for closure.
• Recognizes subrogation situations and initiates appropriate action.
• Services assigned territory and brings assigned claims to conclusion.
• Interacts with Agents and district sales managers on matters of mutual concern.
• Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
• Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
• Assists in training of new claims adjusters.
• Participates on Catastrophe Team when required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Nimble Learning
• Self-Development
• Collaborates
• Customer Focus
• Information Management Skills
• Cultivates Innovation
• Instills Trust
• Job-Specific Knowledge
• Optimizes Work Processes (IC)
• Ensures Accountability
• Decision Quality

Qualifications

• High School Diploma or GED and five years of claims handling experience, or equivalent required; or
• Bachelor’s Degree and two years of claims handling experience, or equivalent required.

Additional Experience

• Incumbent must live in territory assigned unless a change is approved by the company.
• Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.

Designations and/or Licenses

• Willingness to obtain and maintain any required licenses.
• Successful completion of Associate in Claims (AIC) program preferred.
• Valid driver's license and good driving record required.

Physical Requirements

• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
• Climbing/accessing heights; Moderate (30-40%)
• Driving; Frequent (50-80%)
• Lifting/Moving 0-20 lbs; Often (20-50%)
• Lifting/Moving 20-50 lbs; Often (20-50%)
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (unknown)