Trained Medical Interpreter, Spanish

1004 Lehigh Valley Hospital; Pennsylvania; Hybrid; USD 35,000 - 55,000; Full time

Job summary

Lehigh Valley Health Network seeks an interpreter to enable communication between LEP patients and hospital staff. You will interpret medical conversations, convey cultural context, and support staff with culturally appropriate information.

Role involves educating patients and staff on values and practices, acting as a bridge for clinical services, and informing patients about interpreter roles and limitations.

Qualifications

• 1 year experience in human or health services.
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to interpret and translate on a daily basis in possibly stressful situations.
• Knowledge of medical terminology and/or specialized vocabulary.

Responsibilities

• Provides accurate interpretation between LEP patients and hospital personnel.
• Provides education to individuals and staff on culturally specific values, beliefs, and practices relevant to the encounter.
• Acts as a conduit of information for clinical services which include medical terminology and support services to LEP patients.
• Informs LEP patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
• Serves as a cultural mediator to enhance communication between patients/family, as it relates to medical care.
• Explains hospital resources, office protocols, and limitations to clinicians and patients, and makes appropriate referrals.

Skills

Interpreting in LEP

Medical terminology

Active listening

Cultural mediation

Ethics adherence

Education

High School Diploma/GED

Job description

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Summary

Provides foreign language interpreting services to enable the understanding and successful communication between individuals with limited English proficiency (LEP) and staff. Assists clinic staff by facilitating cross-cultural communication for non-English speaking patients of all ages.

Job Duties

• Provides accurate interpretation between L.E.P. patients and hospital personnel.
• Provides education to individuals and staff on culturally specific values, beliefs, and practices that are relevant to the encounter.
• Acts as a conduit of information for all clinical services which include medical terminology and support services to LEP patients.
• Informs L.E.P. patients about the interpreter's role and what interpreters can and cannot do as part of their jobs.
• Serves as a cultural mediator to enhance communication between patients/family, as it relates to medical care.
• Explains hospital resources, office protocols, and limitations to clinicians and patients, and makes appropriate referrals.
• Develops relationships with L.E.P community focus groups focusing on the needs of the community.
• Provides verbatim interpretation to preserve the medical record and conveys the meaning of the message in the target language.
• Listens effectively and is open to other points of view.
• Conveys the intent, tone, style and language level of the speaker.

Minimum Qualifications

• High School Diploma/GED
• 1 year Experience in human or health services
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to continuously perform the same type of work for extended periods of time.
• Ability to interpret and translate on a daily basis in possibly stressful situations.
• Exhibit excellent listening skills.
• Knowledge of medical terminology and/or specialized vocabulary.
• Understanding of the subject matter to effectively convert source language to target language.

Preferred Qualifications

• Foreign language training

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Equal Opportunity Employment Statement

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Work Information

Work Shift: Day Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Monday-Friday; 8:00a-4:30p Department: 1004-13090 COH-Interpreter Services 17th St

Lehigh Valley Health Network is the region’s largest employer and health care provider of choice. Our nearly 20,000 health care professionals take pride in what they do and are driven by our mission to heal, comfort and care for the people of our community.

LVHN is honored to be certified as a Great Place to Work. LVHN’s culture of trust – and the positive things colleagues said about working at LVHN when surveyed by Great Place to Work and Fortune – align perfectly with what makes a great workplace. This designation tells you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN’s core values – Compassion, Integrity, Collaboration and Excellence – you will have a rewarding and successful career here.