Trailershop Service Manager

Dog House Trailer Repairs; United States; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Flexible schedule

Free uniforms

Paid time off

Competitive Compensation

Careers Advancement Opportunities

Flexible Scheduling

Job summary

Dog House Trailer Repairs is seeking a Trailer Shop Service Manager to join our team in the United States. The ideal candidate should possess excellent communication and management skills while overseeing a service team and maintaining customer satisfaction.

Responsibilities include managing service advisors, ensuring timely repairs, and handling service department paperwork. Previous management experience in the trailer industry is preferred.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid state-issued driver’s license and clean driving record are required.
• Successful completion of a pre-employment drug and background screening.

Responsibilities

• Manage a team of automotive service professionals.
• Ensure repairs and maintenance tasks are completed on time.
• Mentor employees on best practices for improving sales.

Skills

Communication skills

Customer relationship skills

Service writing

Management experience

Sales techniques

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Free uniforms
• Paid time off
• Competitive Compensation
• Careers Advancement Opportunities
• Flexible Scheduling

Job Summary

We are looking for a Trailer Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy Trailer service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

Responsibilities

• Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
• Ensure repairs and maintenance tasks are completed in a timely manner
• Mentor employees on best practices for improving sales and customer service techniques
• Oversee day‑to‑day operations of the service department
• Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

Qualifications

• High school diploma or GED required; bachelor’s degree preferred
• Valid state‑issued driver’s license and clean driving record are required
• Successful completion of a pre‑employment drug and background screening
• At least two years of experience as a service writer or service advisor is required. Experience as a Trailer service manager is preferred
• Deep understanding of Trailer business, Trailer service technician job duties, and Trailer repair services is required