Trailer Service Technician – Diagnostics & Repairs

Novae Llc; Boise (ID); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

EAP (Employee Assistance Program)

401(k) with company match

PTO from day one

Disability insurance

Life insurance

Paid holidays

Training and development

Job summary

American Trailer Sales is seeking a Service Technician in Boise, ID. You will perform routine maintenance, diagnostics, inspections, and repairs on a variety of trailers, identifying mechanical and electrical issues and ensuring quality and safety standards are met.

You will troubleshoot, repair, and service brakes, tires, suspension, lighting, wiring, and related trailer systems, while communicating findings and estimates to customers and keeping accurate service records.

Qualifications

• High school diploma, GED, or equivalent experience required.
• Mechanical repair experience required; trailer service and repair experience preferred.
• Strong mechanical aptitude and troubleshooting skills.
• Experience using hand tools, power tools, and shop equipment.
• Welding and fabrication experience is preferred.
• Valid driver's license with an acceptable driving record.
• Strong attention to detail and commitment to quality workmanship.
• Excellent communication and customer service skills.

Responsibilities

• Troubleshoot and diagnose trailer repair needs based on customer concerns and inspections.
• Provide repair recommendations and assist with preparing estimates.
• Perform preventative maintenance and routine service on brakes, tires, bearings, suspension, lighting, wiring, couplers, jacks, and related trailer systems.
• Install accessories, upgrades, and modifications on new and used trailers.
• Ensure all repairs meet manufacturer specifications and applicable safety standards.
• Communicate repair status and recommendations to customers in a professional manner.
• Complete work orders accurately and maintain service records.
• Test trailers and repairs as needed to verify proper operation and quality of workmanship.
• Follow all company safety policies and OSHA, EPA, and DOT regulations.
• Receive, unload, and organize trailer and parts deliveries.
• Assemble, inspect, test, and prepare new trailer inventory for sale.
• Maintain a clean, safe, and organized work area.
• Assist other technicians and departments as needed.
• Perform additional duties as assigned.

Skills

Mechanical repair

Troubleshooting

Customer service

Communication

Teamwork

Self-motivation

Attention to detail

Education

High school diploma or GED

Tools

Hand tools

Power tools

Shop equipment

Job description

American Trailer Sales is seeking a Service Technician in Boise, ID. You will perform routine maintenance, diagnostics, inspections, and repairs on a variety of trailers, identifying mechanical and electrical issues and ensuring quality and safety standards are met.

You will troubleshoot, repair, and service brakes, tires, suspension, lighting, wiring, and related trailer systems, while communicating findings and estimates to customers and keeping accurate service records.