Trailer Leasing Operations Coordinator

Metro Storage LLC; North Las Vegas (NV); On-site; USD 36,000 - 54,000; Full time

Job summary

Metro Trailer Leasing in North Las Vegas, NV is seeking a Trailer Operations Associate to support day-to-day trailer rentals, inventory checks, and coordinated activity with customers, drivers, and branch staff.

You will help processing rental paperwork, assist with collections, maintain system records, and help ensure a clean, organized yard and office. This role suits candidates from entry-level to experienced, with training provided.

Qualifications

• High school diploma or equivalent.
• Strong communication and customer service skills.
• Basic computer skills and the ability to learn company software systems.
• Ability to stay organized and manage multiple tasks throughout the day.
• Dependable, punctual, and able to work in a fast-paced environment.

Responsibilities

• Assist customers with trailer rentals, returns, availability questions, pricing, and general account needs.
• Support inside sales activity by answering calls, following up with customers, preparing rental information, and helping identify customer needs.
• Check trailers in and out of the yard, including documenting unit numbers, condition, availability, and customer information.
• Maintain accurate trailer inventory records and help ensure the yard count matches system records.
• Coordinate with shop, yard, and operations personnel regarding trailer readiness, repairs, damage, and availability.
• Assist with collections by contacting customers regarding past-due balances, payment status, and account follow-up.
• Help process rental paperwork, customer forms, billing information, and other operational documents.
• Communicate professionally with customers, drivers, vendors, and internal team members.
• Monitor trailer movement, availability, and status updates in company systems.
• Support branch management with administrative tasks, reporting, and daily operational needs.
• Help identify damage, missing equipment, maintenance needs, or other issues during trailer check-in/check-out.
• Maintain a clean, organized, and professional office and yard environment.
• Perform other duties as assigned based on business needs.

Skills

Communication skills

Customer service

Organizational skills

Attention to detail

Multitasking

Dependable

Punctual

Education

High school diploma or equivalent

Job description

Metro Trailer Leasing in North Las Vegas, NV is seeking a Trailer Operations Associate to support day-to-day trailer rentals, inventory checks, and coordinated activity with customers, drivers, and branch staff.

You will help processing rental paperwork, assist with collections, maintain system records, and help ensure a clean, organized yard and office. This role suits candidates from entry-level to experienced, with training provided.