Trailer Attendant

Goodwill Industries of Northwest NC; Swannanoa (NC); On-site; USD 17,000 - 24,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Donations Trailer Attendant to greet donors and support our mission in the community. You will unload donations, acknowledge donor generosity, and help keep the trailer area organized and secure.

The role involves outdoor work in varying conditions, physical activity, and lifting up to 50 lbs. High School diploma preferred; prior customer service is a plus as you represent Goodwill in daily donor interactions.

Qualifications

• High School Diploma or equivalent preferred.
• Previous customer service experience is preferred.
• Able to lift up to 50 lbs and work outdoors.

Responsibilities

• Unload donations from vehicles and offer/issue receipts for every donor.
• Sort and store donations.
• Maintain cleanliness, order, and security of the trailer area at all times.
• Work outdoors in extreme conditions; wear appropriate gear and stay safe.
• May involve frequent lifting up to 50 lbs and occasional climbing of stairs or ladders.

Skills

Customer service

Physical stamina

Education

High School Diploma or equivalent

Job description

Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to: https://www.goodwillnwnc.org/about/

JOB DESCRIPTION:

Our Donations Trailer Attendants are the “face of Goodwill” to the donors who make our work possible. Our Attendants go out of their way to help our donors and to acknowledge our donors’ support.

Donation Trailer Attendants are able to lift incoming donations (up to 50 lbs.) and will be responsible for the following duties:

Unloading donations from their vehicles, and offering/issuing a receipt for every donor. Sorting and storing donations.

Maintaining cleanliness, order and security of the trailer area at all times.

This position will require working outside in extreme conditions, but most trailers have some form of heating/cooling (fans). Work requires some physical exertion such as long periods of standing, recurring bending, crouching, reaching, stooping or similar activities. May also require frequent lifting of moderately heavy items up to 35 lbs and for certain positions, frequent climbing of stairs, ladders or step stools may be required. Occasional lifting up to 50 lbs.

EDUCATION:

High School Diploma or equivalent preferred.

EXPERIENCE:

Previous customer service experience is preferred.

HOURS:

Trailers are open Monday-Sunday. Hours will vary depending on location

Pay: $15.00 per hour

EOE: E-Verify Employer