Retail Donations Trailer Attendant

Goodwill Industries of Northwest North Carolina, Inc.; Pisgah Forest (NC); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. is seeking Trailer Attendants to assist donors dropping off donations at our trailer sites. You will greet donors, issue receipts, and help keep the area clean and secure.

This outdoor role involves exposure to weather, lifting up to 50 lbs, standing for long periods, and occasional stair/climb work. Education: High School Diploma or equivalent preferred; prior customer service experience preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Previous customer service experience preferred.

Responsibilities

• Unload donations from donor vehicles and issue receipts; sort and store donations in the trailer; maintain cleanliness, order and security of the trailer area.

Skills

Customer service

Teamwork

Detail oriented

Dependable

Self-starter

Education

High School Diploma or equivalent

Job description

Description

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston‑Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31‑county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources.

Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION

Our Trailer Attendants are the “face of Goodwill” to the donors who drop off their donations at our donation trailer sites. Our Attendants go out of their way to help our donors and to acknowledge our donors’ support.

Donation Trailer Attendants are able to lift incoming donations (up to 50 lbs.) and will be responsible for the following duties:

• Unloading donations from donor vehicles and offering/issuing a receipt for every donor, sorting and storing donations in the trailer, and maintaining cleanliness, order and security of the trailer area at all times.

This position will require working outside in extreme conditions, but most trailers have some form of heating/cooling (fans). Work requires some physical exertion such as long periods of standing, recurring bending, crouching, reaching, stooping or similar activities. May also require frequent lifting of moderately heavy items up to 35 lbs and for certain positions, frequent climbing of stairs, ladders or step stools may be required. Occasional lifting up to 50 lbs.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Previous customer service experience is preferred.

HOURS: Trailers are open Monday‑Sunday. Hours will vary depending on location.

Pay: $15.00 per hour.

EOE: E-Verify Employer

Qualifications

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Self‑Stater: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.