Traffic Supervisor

Cascade Engineering; Grand Rapids (MI); On-site; USD 70,470 - 96,897; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with match

Quarterly Bonus Program

Paid Time Off

Job summary

A manufacturing company in Grand Rapids, MI is seeking a Traffic Supervisor to oversee shipping operations and ensure on-time deliveries. The ideal candidate should have shipping logistics experience, leadership skills, and a strong understanding of DOT regulations. Responsibilities include managing truck drivers, coordinating shipments, and maintaining compliance. The role offers a starting salary range of $70,470 - $96,897 annually, plus a quarterly bonus incentive. This position is perfect for those looking for a positive and inclusive work environment.

Qualifications

• 3+ years of formal leadership experience.
• 5+ years of shipping experience with customer requirements.
• Experience with DOT and customs paperwork.

Responsibilities

• Manage daily inbound and outbound shipping operations.
• Oversee truck drivers and traffic coordinator.
• Ensure compliance with DOT regulations.

Skills

Leadership

Communication

Shipping logistics

Customer service

DOT regulations

Education

High School Diploma / GED

Tools

Microsoft Office

Forklift

Job description

Cascade Engineering is a Family of Companies that invests in our triple bottom line philosophy - People, Planet and Profit. We have been in business for over 50 years in Grand Rapids, Michigan. We manufacture injection molding/plastic products for automotive, office furniture, polymer compounding, waste and recycling industries. We focus on driving organizational excellence through a people centered leadership culture based on the principles of 7 Habits of Highly Effective People.

Are you looking for a positive and encouraging environment? Are you seeking a position where you are included, recognized and celebrated? You belong here! Are you excited for what is ahead? We are too!

Scope of Responsibility

Cascade Engineering is seeking a Traffic Supervisor to lead daily inbound and outbound shipping operations. This role oversees truck drivers and a traffic coordinator, ensures on-time and cost-effective deliveries, manages customer portals and documentation (ASN's, BOLs, USMCA/COO, customs paperwork), and maintains compliance with DOT regulations.

The ideal candidate is a hands‑on leader with strong shipping experience, excellent communication skills, and the ability to coordinate across customer service, materials, carriers, and production to ensure accurate, efficient, and compliant logistics operations.

Location

Buursma Plant (4950 37th St. SE, Grand Rapids, MI 49512)

Shift

Day shift

Target Pay

The target starting base salary for this position is $70,470 - $96,897/year (plus quarterly bonus incentive). Please note that the salary information is a general guideline only. Cascade Engineering considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.

General Responsibilities

• Manage shipments and deliveries to ensure that our customers’ needs are met at the best possible cost
• Coordinate ship schedule for all inter-company shipments
• Directly supervise Truck Drivers and Traffic Coordinator
• Manage truck routes
• Verify shipments from previous day for accuracy
• Manage the tracking of selected customer returnable shipments
• Manage customer portals, as required
• Understands and is able to transmit ASN's (where applicable) including how to troubleshoot errors and verify ASN acceptance
• Review DOT requirements for Truck drivers and address as needed.
• Create customs paperwork for all international shipments (incoming and outgoing)
• Liaison between customer service, carriers, materials, and shipping departments.
• Manage and record inventory of current trailers on campus and report out to management weekly, at minimum
• Will take the lead on incident report investigation for the department, including coordination of trailer damage and truck repairs.
• Manages and reviews freight bills for payment
• Provide back up to the Logistics Manager as needed
• Lead, manage, mentor and develop direct reports
• Collaborate and communicate with other departments within the organization
• Performs additional responsibilities as requested to achieve business objectives

Culture Bearer

• Understands and supports the values of the Triple Bottom Line (TBL)
• Exhibits high moral and ethical standards and high integrity
• Values people regardless of their background
• Exhibits the traits of a servant leader
• Exhibit the principles of 7 Habits and Emotional Intelligence
• Encourages open dialogue and communication
• Develops high trust relationships within all levels of the organization

At Cascade Engineering, we welcome and celebrate diversity and inclusion. We are committed to fostering an authentic workplace where everyone belongs and thrives, and we look forward to welcoming candidates who are enthusiastic about contributing to our community. If you are passionate about this role, we encourage you to apply. We recognize that women and people of color are often underrepresented in manufacturing and want to see this change. When making hiring decisions, we believe in considering the whole person and the life experiences they bring to our teams. Our diversity drives our innovation and has been integral to our success.

Required

• High School Diploma / GED or international equivalency
• 3+ years of formal leadership experience along with coaching, training and development
• 5+ years of shipping experience in understanding customer requirements, BOL, carrier routing, etc.
• Experience working with and understanding DOT requirements
• Knowledge of customs paperwork for all international shipments (incoming and outgoing)
• Prior experience working in customer portals
• Excellent communication skills, both verbally and in writing.
• Basic knowledge of conducting trailer audits
• Valid driver’s license and forklift license
• Proficient in use of Microsoft Office products, including internet and email.
• Ability to prioritize and multi task with a sense of urgency

Preferred

• Bachelors with 1-2 years of experience of supervising, coaching and developing staff
• Experience in manufacturing
• Experience with freight brokers and working with carriers on pricing
• Medical, Dental, Vision Insurance - Starting on Day 1
• Life Insurance (Company Paid and Supplemental)
• 401K with match – Starting on Day 1
• Quarterly Bonus Program
• Paid Time Off
• Employee Assistance Program
• Short and Long Term Disability (Company Paid)
• Onsite Health Clinic
• Weekly Pay
• Attendance Recognition Program
• Voucher programs for Safety Shoes and Prescription Safety Glasses
• Employee Discount Programs
• Employee Referral & Retention Bonus Program