Traffic Signal Operations Technician

AECOM; Mount Clemens (MI); On-site; USD 34,000 - 48,000; Full time

Job summary

AECOM Corporation seeks a Traffic Signal Technician to support the Macomb TOC project on-site in Mount Clemens, MI. The role focuses on hands-on ITS services, traffic signal configuration, data analysis, and effective communication with stakeholders.

The ideal candidate will have experience with traffic operations centers, centralized traffic signal software, and CTS systems, enabling timely incident response and mobility improvements. Weekend or shift work may be required.

Qualifications

• High School Diploma + 2 years of relevant experience or demonstrated equivalency of experience and/or education.

Responsibilities

• Monitor traffic detectors, sensors, central systems, and automated traffic management systems to identify incidents and manage congestion.
• Disseminate traffic information through various channels (telephone, e-mail, instant messaging, social media).
• Send real-time incident notifications and follow-up updates.
• Create and troubleshoot work orders for ITS equipment and service requests.
• Communicate effectively with engineers, technicians, and transportation agency personnel.
• Verify and compare deployed traffic signal timing plans for accuracy.
• Deploy pre-designed timing plans to address mobility concerns.
• Configure traffic signal systems, including controllers and detection.
• Develop graphs, charts, tables, and statistics for traffic operations.
• Support testing of traffic signal system programming and configuration for projects.

Skills

Traffic operations center experience

Traffic signal controller software

Centralized Traffic Signal Software

Data manipulation

Effective communication

Education

High School Diploma + 2 years experience

Tools

Traffic signal controller software

Centralized Traffic Signal Software Systems

Job description

• Legal Entity: AECOM Technical Services Inc
• Business Line: Transportation
• Work Location Model: On-Site
• Primary Location: US - Mount Clemens, MI - 117 S Groes
• Compensation: USD 25 - USD 35 - hourly

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is actively seeking a highly motivated Traffic Signal Technician for immediate employment. This position will be based in the southeast Michigan area and will work out of client traffic operations center facilities. Traffic operations centers provide a centralized location for stakeholder communications, information dissemination, asset management, and traffic monitoring. The applicant will need to be professional, self-motivated, resourceful, and able to successfully execute various tasks in a fast-paced environment with ever changing priorities. This position will be located full-time on-site at our client location in Mt Clemens, MI.

Job Description: The successful candidate provides hands‑on technical services and support for various traffic signal and intelligent transportation systems. Responsibilities include utilization, programming, configuration, and troubleshooting. The technician also evaluates and analyzes extensive data from multiple sources to detect roadway incidents, assess equipment setup, and monitor road sensor data. Effective communication with stakeholders ensures accurate information dissemination about traffic incidents. Additionally, the technician collaborates closely with the engineering team to address mobility impact and safety implications, deploying operational changes to alleviate congestion and enhance safety and mobility. Maintaining the quality and timeliness of all disseminated information, including social media and text messages, is a key responsibility. These systems play a vital role in managing safety and mobility on roadways overseen by the Macomb County Traffic Operations Center (TOC) project team.

The candidate may be required to work weekends, major holidays, and overnight shifts, as typically assigned. A typical daily office schedule will be set; however, the applicant will be expected to work additional hours either before or after the typical shift, as needed.

Responsibilities: The successful candidate for the Traffic Signal Technician role will receive specific training tailored to the systems, services, and procedures used by the Macomb TOC project team. The general responsibilities of this position, but are not limited to:

• Monitor traffic detectors, sensors, central systems, and automated traffic management systems to identify and manage roadway incidents, congestion, and device deficiencies.
• Disseminate traffic information through various communication channels (telephone, e‑mail, instant messaging, and social media).
• Send real‑time incident notifications and follow‑up updates.
• Create, maintain, and troubleshoot work orders for ITS equipment and troubleshoot service requests related to traffic operations.
• Communicate effectively with engineers, technicians, transportation agency personnel, first responders, and other safety agencies.
• Verify and compare deployed traffic signal timing plans for accuracy.
• Deploy pre‑designed traffic signal timing plans to address mobility concerns.
• Utilize central traffic signal systems for device integration, historical data access, and troubleshooting.
• Configure traffic signal systems, including controllers and detection.
• Develop graphs, charts, tables, maps, and descriptive statistics for traffic operations analysis.
• Conduct office and field testing of traffic signal system programming and configuration to support the delivery of construction and operational projects.
• Provide technical support during traffic signal ‘cut overs’ during construction or operational changes.
• Assist with data collection for studies and management needs.
• Deliver technical training on traffic signal system utilization, programming, configuration, and troubleshooting.
• Capacity to maintain composure and precision while working under pressure.

Qualifications

• High School Diploma + 2 years of relevant experienceor demonstrated equivalency of experience and/or education.
• A valid driver's license is required, along with the ability to pass a Motor Vehicle Records (MVR) check in accordance with company policy

Preferred Qualifications

• Minimum 1 year experience in a traffic operations center environment is a plus - Traffic Operations Center/Traffic Management Center knowledge and/or experience.
• Experience with traffic signal controller software and detection systems.
• Experience with the usage of Centralized Traffic Signal Software Systems to configure, program, and manage traffic signal systems.
• Understanding of traffic signal operations and traffic management relative to safety and mobility of travelers.
• International Municipal Signal Association Certifications (Traffic Signal Technician I, Traffic Signal Field Technician II, Work Zone Temporary Traffic Control Technician)
• Other related training, certification and demonstrated experience in traffic signal controllers, detection systems, centralized traffic signal systems, etc.
• Effective communication skills and ability to covey information to leadership. Clear communication with stakeholders and general public.
• Self‑motivation and adherence to operational policies. Adaptability to changing environments and priorities. Multitasking capability.
• Ability to synthesize information from diverse sources including automated road sensor data, CCTV cameras, and much more.
• Data manipulation and management skills.
• Capability to apply both technical and analytical skills in overall execution of services.

Additional Information

• This role does not provide Visa Sponsorship

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in‑person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well‑being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private‑sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

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