Traffic Signal Control Center Operator

City of Syracuse; City of Syracuse (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Parental leave

Vision insurance

Retirement plan

Job summary

City of Syracuse is seeking a technical professional to monitor a computer-based traffic signal system, code data, evaluate and analyze the signal program, and implement output data. The role supervises staff and responds to traffic signal issues to ensure smooth operations.

Candidates should understand MUTCD, traffic engineering terms, and signal design standards; qualifications include a relevant 4-year degree with experience in computerized applications or equivalent experience in traffic

Qualifications

• Bachelor-level degree in MIS/Transportation/Civil Engineering or equivalent plus 2 years in computerized traffic signal applications
• Equivalent combination of training and experience may be considered

Responsibilities

• Monitor operation of computer-based traffic signal system
• Monitor traffic flow parameters
• Monitor computer generated trouble calls for signal repair
• Receive and respond to traffic signal complaints
• Determine corrective actions and issue work orders
• Supervise subordinate employees
• Maintain records of repairs and maintenance
• Prepare reports on signal calls and pending work
• Develop, code and analyze traffic signal programs
• Alter traffic control plans during major disruptions

Skills

Traffic engineering terms

MUTCD knowledge

Traffic signal design standards

Supervision

Dispatching

Computer systems

Traffic signal software

Analytical thinking

Communication skills

Education

Bachelors in MIS/Transportation/Civil Engineering or related engineering program

Tools

Traffic signal software

Job description

Job Description

This is a technical position involving responsibility for the monitoring of traffic flow and the smooth operation of a computer operated traffic signal system. Employees of this class are required to code data correctly, evaluate and analyze the traffic signal program and implement the output data. General supervision is received from an administrative superior. General supervision is exercised over the work of subordinate employees engaged in traffic signal related activities. Does related work as required.

Typical Work Activities

• Monitors the operation of computer-based traffic signal system.

• Monitors traffic flow parameters.

• Monitors computer generated trouble calls for signal repair.

• Receives and answers traffic signal complaint calls.

• Determines corrective action for traffic signal complaints, issues work orders and dispatches personnel.

• Supervises subordinate employees engaged in traffic signal related activities.

• Maintains records of traffic signal repairs and routine maintenance.

• Prepares reports of signal calls, work pending and related traffic signal information.

• Develops, codes, evaluates, analyzes and implements traffic signal computer programs to modify traffic signal system.

• Alters traffic control plans in response to major disrupting factors such as snowstorms, fires, construction, etc.

Knowledge, Skills, and Abilities

• Good knowledge of traffic engineering terms as related to traffic signals.

• Good knowledge of the Manual of Uniform Traffic Control Devices (MUTCD).

• Good knowledge of traffic signal design standards and regulations.

• Good knowledge of traffic control devices, their purpose as it relates to safety, traffic flow and traffic control regulations.

• Good knowledge of office procedures.

• Good knowledge of computer systems and traffic signal software programs.

• Good knowledge of current traffic flow patterns.

• Good knowledge of the principles and practices of supervision.

• Working knowledge of the principles and practices of dispatching.

• Ability to develop and implement effective computer programs for traffic signal conflicts.

• Ability to use good judgment, tact and courtesy in responding to public complaints regarding traffic signals.

• Ability to analyze complaint calls and determine appropriate action.

• Ability to express oneself clearly and concisely, orally and in writing.

• Ability to establish good working relationships with others.

• Ability to maintain records and prepare reports.

• Physical condition commensurate with the demands of the position.

Minimum Qualifications

• A) Graduation from a regionally accredited or New York State registered college or university with a baccalaureate degree in management information systems, transportation, civil engineering or an engineering curriculum pertaining to the application of engineering principles to traffic and two (2) years of work experience, or its part-time equivalent, in the computerized application relating to traffic signal control; or
• B) Six (6) years of work experience, or its part-time equivalent, in the installation, maintenance, repair and operations of traffic signals and their auxiliary control devices, two (2) years of which must have been in the computerized application relating to traffic signal control; or
• C) An equivalent combination of training and experience as defined by the limits of (A) and (B).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Retirement plan

The Affini… The City also complies with 31 CFR part 51. If you have a disability for which you wish special accommodation to be made, contact the Office of Human Resources at 315-448-8780 or [e-mail].

All offers of employment will be contingent on the successful completion of a background check and/or drug screen.