Traffic Operations & Incident Management Supervisor

RTC of Southern Nevada; Las Vegas (NV); On-site; USD 90,000 - 120,000; Full time

Job summary

RTC of Southern Nevada seeks an experienced supervisor to oversee traffic operations and the control room team in Clark County, NV, directing day-to-day incident management strategies and ensuring reliable transportation services for the public.

The ideal candidate holds a Bachelor’s degree in Business Administration or a related field with four years of full-time traffic operations experience, including two years in a supervisory role; the position is exempt and may require shift work,

Qualifications

• Equivalent to a Bachelor's Degree in Business Administration or a closely related field and four (4) years of full-time demonstrated professional experience in a traffic operations environment or control room in a public service environment, two (2) years of which were in a supervisory role.

Responsibilities

• Supervises the RTC's control room technicians and oversees day-to-day operations of traffic and incident management strategies deployed within the TMC's service area in Clark County, Nevada.
• Supervises, directs, assists, plans, organizes, assigns and coordinates work of assigned traffic operations staff.
• Trains and evaluates the performance of staff; monitors performance to ensure quality customer service and continuous control room operations.
• Develops strategies to improve reliability, efficiency and customer service; coordinates with local, regional, and State agencies.
• Represents RTC at meetings and events; handles communications during major events or incidents; prepares activity and quarterly reports.

Skills

Traffic operations

Supervisory experience

Public service

Data analysis

Education

Bachelor's Degree in Business Administration or related field

Job description

RTC of Southern Nevada seeks an experienced supervisor to oversee traffic operations and the control room team in Clark County, NV, directing day-to-day incident management strategies and ensuring reliable transportation services for the public.

The ideal candidate holds a Bachelor’s degree in Business Administration or a related field with four years of full-time traffic operations experience, including two years in a supervisory role; the position is exempt and may require shift work,