Traffic Manager

Sam Schwartz Field Operations; New York (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k) plan

Uniform provided

Job summary

Sam Schwartz Field Operations seeks Traffic Managers to oversee traffic control across multiple locations in New York City. Compensation ranges from $17.00 to $21.25 per hour, with an additional $5.92 per hour when 50% or more time is spent at the airport.

Full-time benefits include health care, paid time off, and retirement plans. Responsibilities include managing traffic flow, communicating directions clearly, and de-escalating conflicts while maintaining safety.

Qualifications

• Strong communication skills for clear radio and in-person directions.
• Ability to work outdoors in all weather conditions and environments.
• Punctual and dependable with flexible scheduling.
• Customer service oriented and able to engage with the public calmly.

Responsibilities

• Understand and apply safe traffic control practices.
• Stop, hold, and release traffic, ensuring continuous traffic flow.
• Engage in customer service; receive and communicate directions, instructions and other information about activity in the area clearly and courteously.
• Manage stressful situations, de-escalating conflict while maintaining safety and professionalism.
• Prevent and direct removal of unauthorized persons or vehicles; report illegal or unusual activity as needed.
• Continually monitor traffic and weather conditions and report operational impact.
• Maintain free-flowing lanes of traffic where needed.
• Keep pedestrian crosswalks clear of stopped or standing vehicles.
• Prevent the "staging" of vehicles; direct any stopped or standing vehicle to leave the area.
• Uphold the policies and standards of our company and our client(s).

Skills

Strong communication

Outdoor work in all weather

Punctual and dependable

Customer service oriented

Professional demeanor

Job description

We are seeking Traffic Managers for work at various locations throughout New York City.

• Compensation - $17.00 to $21.25 per hour, plus, an extra $5.92 per hour (for a maximum additional benefit of $236.80 per week) when you work 50% or more of your time at the airport.
• Paid Time Off - sick and safe leave, prenatal leave, vacation time, family leave, and more. Plus, vacation time when you work 50% or more of your time at the airport.
• Healthcare - shared-cost medical, prescription, dental and vision benefits and employer-paid life and AD&D insurance and short and long-term disability benefits are available to full-time employees.
• Retirement - a 401(k) plan is available to those 21 years or older after working six (6) months and 1,000 hours. Plus, immediate enrollment in a 401(a) plan for time worked at the airport.

Traffic Manager Job Description:

• Understand and apply safe traffic control practices.
• Stop, hold, and release traffic, ensuring continuous traffic flow.
• Engage in customer service; receive and communicate directions, instructions and other information about activity in the area clearly and courteously.
• Manage stressful situations, like addressing uncooperative individuals and de-escalating conflict or confrontation, while keeping a safe environment and professional attitude and demeanor.
• Prevent and direct the removal of unauthorized persons or vehicles without escalating conflict or confrontation; report illegal activity, unusual activity, hustler activity, and homeless activity.
• Continually monitor traffic and weather conditions and report operational impact.
• Maintain free-flowing lanes of traffic where needed.
• Keep pedestrian crosswalks clear of stopped or standing vehicles.
• Prevent the "staging" of vehicles; direct any stopped or standing vehicle to leave the area.
• Uphold the policies and standards of our company and our client(s).

Traffic Manager Job Requirements:

• You must be punctual and dependable.
• You must be able to work outside and in all weather conditions including wind, rain, and snow.
• You must be able to stand and walk for as long as your assignment requires.
• Strong communication skills, including but not limited to radio communication skills.
• You must have a happy, caring, and positive attitude - customer service is important!
• You must be able to manage stressful situations, like addressing uncooperative and potentially hostile individuals and de-escalating conflict or confrontation, while keeping a safe environment and professional attitude and demeanor.
• You must complete all credentialing and training requirements.
• You must have a smartphone with cellular service.
• You must be trustworthy and ensure confidentiality when necessary.
• You must have or be able to obtain the certifications outlined herein.

Job Type and Schedule:

Traffic Managers can expect and must be able to work variable hours and locations. Our best effort will be made to accommodate your availability and preferences. Schedules are flexible and subject to change based on our business needs and clients' demands.

Certifications and Experience Required:

Traffic Managers must have, or be able and qualified to obtain, all the following certifications over the course of their employment as may be necessary depending on our staffing needs:

• 4-hr Flagger, OSHA-30 Construction, and Site Safety Training (SST) certifications
• NYS Unarmed Security Guard License
• Sterile/SIDA Badge (for JFK Airport)
• First Aid/CPR/AED certifications
• At least one (1) year of flagging, traffic management, airport security, and/or other safety-related experience is preferred.

Uniform:

• You must arrive clean and professional in appearance, abiding by all uniform and appearance guidelines.
• We supply your hat, t-shirt, vest, sweatshirt, winter jacket, raincoat, radio, lighted baton, and other items for use in extreme weather conditions.
• You must provide your own pants and footwear in accordance with our uniform and appearance guidelines.

About Us:

Sam Schwartz Field Operations provides unique traffic management programs and skilled personnel to suit

the needs of our clients. Industries we serve include airports, cranes and construction, event venues, neighborhood and community organizations, distribution centers, and schools.

• Are looking for a fresh start.
• Want a job that can become your career.
• Take health and retirement benefits seriously.
• Like physical activity and working outside.
• Enjoy working with people.
• Have keen observation skills and want to keep everyone safe.
• Are dependable and hardworking.

Our Commitment to an Inclusive Workplace:

We are an equal opportunity employer and committed to providing a workplace free from discrimination and harassment. We proudly employ individuals from all walks of life and celebrate their unique differences which drive curiosity, innovation, and the success of our business.

We do not discriminate in employment opportunities on the basis of actual or perceived age, race, color, creed (religion), national origin, sex/gender, sexual orientation, gender identity or expression, height or weight, physical or mental disability, pregnancy, marital or domestic partnership status, caregiver or parental status, alienage or citizenship status, political affiliation, prior criminal convictions (except when permitted by law), present or future service in the uniformed services, genetic predisposition or carrier status, AIDS, AID-related complex or HIV status, status as a victim of domestic violence (including sex offenses and stalking), or any other status protected by federal, state, or local law. Reasonable accommodations may be available for applicants and employees with disabilities.

If selected to continue with the application process, you will be contacted within one (1) week. We aim to fill all available positions as soon as possible.