Traffic Coordinator

Fourhands; Tierra del Valle Colonia (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Four Hands, headquartered in Austin, Texas, is seeking a Traffic Coordinator to keep our shipments on schedule and docs compliant. You will work with the Traffic Lead to optimize freight processes and ensure on-time delivery.

The ideal candidate has a high school diploma, experience handling bills of lading and carrier paperwork, strong Excel and WMS skills, and the ability to stay organized in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED required.
• Experience with shipping documents including bills of lading and carrier paperwork.
• Strong computer skills with WMS, Excel, and Outlook.
• Excellent attention to detail and organizational skills.
• Strong communication with drivers, carriers and internal teams.
• Ability to prioritize tasks in a fast-paced environment.
• Comfortable in a warehouse setting and willing to work overtime.
• Steel-toed boots or shoes are required during work hours.

Responsibilities

• Support the Traffic Lead with day-to-day traffic operations, including SLAs, transit times, carrier scorecards, freight invoices, rate negotiations, and regular reporting.
• Create and manage shipping documentation, including bills of lading, shipping labels, and export paperwork (NAFTA Certificates).
• Coordinate outbound shipments with carriers and customer logistics teams to ensure on-time delivery.
• Maintain truck schedules, shipment files, and respond to internal customer inquiries regarding shipment status.
• Collaborate with Sales, Logistics and Operations to ensure transactional accuracy.
• Provide accurate shipment and export details to Customer Service.
• Report goals, procedures and responsibilities to shipping and traffic associates.
• Uphold the Core Values and be a valuable member of the Four Hands Team.

Skills

Attention to detail

Communication skills

Organizational skills

Fast-paced environment adaptation

Overtime willingness

Education

High school diploma or GED

Tools

Warehouse Management System

Microsoft Excel

Outlook

Job description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people - with a team of over 800 and growing - fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

As a Traffic Coordinator at Four Hands, you'll play a vital role in keeping our operations running smoothly. Working closely with the Traffic Lead, you'll help ensure on-time shipments, optimize freight processes, and manage shipping documentation. If you're a detail-oriented problem solver who thrives in a collaborative environment, this opportunity is for you.

Shift Time: 8AM - 4:30PM, Monday to Friday

In This Role

• Support the Traffic Lead with day-to-day traffic operations, including service-level agreements, transit times, carrier scorecards, freight invoices, freight rate negotiations, and regular reporting
• Create and manage shipping documentation, including bills of lading, shipping labels, and export paperwork (NAFTA Certificates)
• Coordinate and schedule outbound shipments with carriers and customer logistics teams to ensure on-time delivery
• Maintain truck schedules, shipment files, and respond to internal customer inquiries regarding shipment status
• Collaborate with Sales, Logistics, and Operations to ensure transactional accuracy
• Provide accurate shipment and export details to Customer Service
• Report goals, operational procedures, and position responsibilities to shipping and traffic associates
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• High school diploma or GED required
• Experience working with shipping documents, including bills of lading, manifests, and carrier paperwork
• Strong computer skills, including experience with warehouse management systems, Microsoft Excel, Outlook, and other business applications
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills when interacting with drivers, carriers, and internal teams
• Ability to prioritize tasks and work effectively in a fast-paced environment
• Comfortable working in a warehouse setting and occasionally walking the floor to verify shipments and loads
• Willingness to work overtime as needed
• Steel-toed boots or shoes are required during work hours

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor - pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better - from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs - we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

Visit www.FourHands.com for more information.