Traffic Coordinator

Helen of Troy; Olive Branch (MS); On-site; USD 42,000 - 65,000; Full time

Job summary

Helen of Troy is hiring a Traffic Coordinator to manage outbound freight and optimize transportation costs. You will review customer profiles, monitor shipments, and plan daily schedules to ensure on-time delivery across multiple brands.

The role requires strong analytical abilities, negotiation skills, and excellent English communication to coordinate with operations and customer service. Join a team focused on efficiency and customer satisfaction.

Qualifications

• Minimum qualification: High School Diploma or equivalent and 1–2 years in warehousing/logistics or related field.
• Strong analytical and quantitative abilities for rate comparisons and cost optimization.
• Excellent oral and written English communication; ability to use good judgment in operations.

Responsibilities

• Manage outbound freight and compare rates to minimize costs.
• Monitor shipments from origin to destination ensuring on-time delivery.
• Review customer profiles and guidelines for compliance and optimization.
• Plan daily shipments and allocate orders in Transportation Management System (TMS).
• Coordinate with Operations/Customer Service to balance workload and streamline processes.

Skills

Analytical skills

Negotiation skills

Communication skills

Problem solving

Education

High School Diploma or equivalent

Tools

TMS applications

Microsoft Office

Job description

Join our Logistics & Distribution Team at Helen of Troy as our Traffic Coordinator and make an immediate impact on our trusted brands, including our 8 leadership brands: OXO, Hydro Flask, Vicks, Braun, Honeywell, PUR, Hot Tools, Drybar. Together, we build innovative and useful products that elevate people's lives everywhere every day!

Look around your home, and you'll find us everywhere:

In your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

What You’ll Be Doing:

You will manage all outbound freights and compare rates to minimize freight cost. You will monitor shipments from origin to destination to ensure on-time delivery. In this role you will review customer profiles and guidelines.

Traffic Coordinator Key Responsibilities:

• Reviews and becomes familiar with all customer profiles to ensure they are up-to-date and in compliance with all requirements
• Compares rates and selects delivery/transportation methods to minimize cost and maximize customer satisfaction
• Develops and maintains transportation procedures to maximize delivery efficiency
• Monitors shipments from origin to destination and ensures on-time delivery
• Monitors non-compliance fees to ensure products are shipped according to the customer's guidelines
• Manages the EDI Operations report and ensures that all customers are thoroughly reviewed prior to shipping
• Ensures that all shipments meet the customers' requirements and are within the guidelines
• Plans shipments on a daily basis
• Allocates all orders through the Transportation Management system prior to shipping
• Ensures the correct transportation methods are used and consolidates freights across the board
• Works closely with Operations/Customer Service to balance the workload
• Responsible for the daily analysis and scheduling of all pending outbound orders and trip building/consolidation of orders to ensure we are maximizing the savings on freight
• Reviews across all organizations on opportunities to consolidate orders that drop as small package and less than truckload shipments into truckload size shipments, to reduce freight costs
• Reviews and troubleshoots any exception orders
• Coordinates and processes all orders that drop to the warehouse on a daily basis before handing off to the planning team
• Reviews current orders to see if consolidation is available across organizations
• Works closely with the operations team and planning for effective ways to process and load orders
• Communicates with supervisors and other key personnel between shifts, as well as, within shifts
• Supports other shifts, departmental managers and supervisors, as needed
• Performs other duties as assigned

Minimum Qualifications:

• High School Diploma or 1-2 years of experience required
• General knowledge of warehouse management systems and inventory control practice
• Excellent analytical and quantitative skills
• Knowledge of current rate base and FSC and utilize current rates to determine the best carrier service wise along with cost for that particular lane

Requirements for Consideration:

• Ability to negotiate rates on daily shipments, as needed
• Ability to derive and utilize mathematical models
• Ability to recognize and differentiate on what services to use in shipping outbound shipments
• Ability to mathematically calculate cubic feet in order to meet daily, weekly, and monthly distribution plan goals
• Extensive knowledge of cubic feet to optimize the use of trailers
• Knowledge of weight breaks and different modes of transportation
• Extensive knowledge of TMS applications
• Extensive customer service skills, internally and externally
• Working knowledge of Microsoft Office Suite
• Excellent oral and written English communication skills
• Ability to use good judgment whenever necessary to ensure all decisions are made in the best interest of operations
• Ability to lift 50 lbs. stooping, bending, and walking
• Ability to follow the safety rules and regulations as warranted by OSHA
• Ability to withstand warehouse settings (varying temperatures)
• Must be able to work 40 hours per week, Monday through Friday
• Must be authorized to work in the United States on a full-time basis

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands. Have the confidence to come as who you are because your point of view, skillset, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

#LI-DNP

For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an EqualOpportunity/AffirmativeAction Employer. We are committed tofostering a diverse and inclusive workplace where all employees can thrive. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process.Torequest an accommodation, please contact Human Resources at [phone].

Founded in 1968, Helen of Troy is a leading global consumer products company with operations acrossNorthAmerica, South America, Europe, and Asia.Our portfolio includes trusted brandssuch as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon, and Olive & June – many of which rankamong the top brands in their consumer goods categories.

We grow and strengthen our brands through innovation, operational excellence, and a collaborative culture focused on delivering exceptional products and experiences for consumers worldwide.

The above statements are intended to describe the general nature and level of work performedand are not intended to be an exhaustive list of responsibilities.

Managementreservesthe right tomodify the duties and responsibilitiesof the position at any time.