Traffic Controller (Teradyne, North Reading, MA)

Teradyne; North Reading (MA); On-site; USD 41,000 - 66,000; Full time

Job summary

Teradyne is seeking a Traffic Controller to support its global logistics operations, ensuring accurate processing of domestic and international shipments and maintaining compliance with import/export requirements.

The role requires coordinating shipment activities, communicating with internal and external customers, and resolving issues in a fast-paced environment to uphold operational excellence and customer satisfaction.

Qualifications

• High school diploma or GED required.
• Two years of logistics/shipping experience.
• Knowledge of export documentation and Incoterms preferred.
• Ability to work independently with minimal supervision.
• Strong attention to detail and data accuracy.

Responsibilities

• Enter, process, and manage daily domestic and international shipping transactions.
• Ensure accurate shipping documentation and records.
• Coordinate and schedule freight forwarders for daily and weekly shipments.
• Verify Incoterms, ECCN, HTS classifications and trade compliance.
• Collaborate with cross-functional teams to resolve shipping issues.
• Perform material handling up to 50 pounds.
• Support after-hours as needed.

Skills

Attention to detail

Communication skills

Analytical thinking

Data entry skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Our Purpose

TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team, one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

The Traffic Controller plays a critical role in supporting Teradyne's global logistics operations by ensuring the accurate and timely processing of domestic and international shipments. This position is responsible for coordinating shipment activities, maintaining compliance with import/export requirements, and supporting internal and external customers through effective communication and problem resolution. The ideal candidate thrives in a fast-paced environment, manages multiple priorities effectively, and is committed to operational excellence and customer satisfaction.

Key Responsibilities

• Accurately enter, process, and manage daily domestic and international shipping transactions utilizing various logistics systems and interfaces.
• Ensure complete, accurate, and timely processing of shipment documentation and transportation records.
• Properly pack and overpack products to ensure safe and compliant transportation.
• Coordinate and schedule freight forwarders to support daily and weekly shipment requirements.
• Ensure product deliveries meet internal and external customer expectations and committed timelines.
• Trace, track, and report shipment status and delivery performance to stakeholders.
• Review orders to verify Incoterms, Named Place, ECCN, HTS classifications, and other trade compliance requirements.
• Maintain organized documentation, filing systems, and shipment records in accordance with established procedures.
• Collaborate with cross-functional teams to resolve shipping, logistics, and customer service issues.
• Support operational deadlines through schedule flexibility, including occasional after-hours support as business needs require.
• Safely perform material handling activities, including lifting up to 50 pounds.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.

• High School Diploma or GED required.
• Minimum of two years of experience in a logistics, shipping, distribution, or warehouse environment.
• Working knowledge of international shipping requirements, export documentation, and export administration practices.
• Ability to work independently with minimal supervision.
• Experience reviewing trade compliance information, including product classifications, ECCN, HTS, and Incoterms preferred.
• Strong proficiency with Microsoft Office applications, including Excel.
• Excellent attention to detail and data accuracy.
• Strong customer service orientation and commitment to meeting customer requirements.
• Effective mathematical and analytical problem-solving skills.
• Strong keyboarding and data entry skills.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Excellent communication and collaboration skills.

We are only considering candidates local to position location and are unable to provide relocation for this position. This position is not eligible for sponsorship.

Compensation

The base salary range for this role is $41,400-$66,300. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.

ITAR Restriction: All candidates for this ITAR restricted position must be one of the following: US Citizen or U.S. Permanent Resident, Asylee, Refugee or otherwise lawfully admitted under an amnesty program. The above listed position may involve access to export controlled technology and may be subject to export licensing requirements prior to employment.