Traffic Clerk

DH; Franklin (IN); On-site; USD 57,859,000 - 61,992,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO and holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain in Franklin, IN is hiring a Traffic Clerk to coordinate inbound and outbound freight, schedule drivers, and manage freight documents. The role emphasizes accurate communication with client representatives and carrier partners, ensuring on-time deliveries and compliance with procedures.

The position requires 1 year of related experience and a high school diploma or equivalent, with preferred exposure to WMS systems and Dispatch/TMS platforms.

Qualifications

• 1 year experience in a logistics/Dispatcher role.
• High School Diploma or Equivalent preferred.
• Experience coordinating inbound/outbound freight and preparing Bills of Lading (BOL).
• Strong written and oral communication with clients and trucking partners.

Responsibilities

• Schedule inbound and outbound freight to align with warehouse operations.
• Maintain high levels of customer service and timely communication with clients and drivers.
• Coordinate driver schedules, equipment, and freight documents (BOLs) accurately and on time.
• Ensure shipping/receiving records are complete and compliant with procedures.
• Assist in training new associates and maintaining safety standards.

Skills

Coordinating

Customer service

Driver scheduling

WMS experience

Dispatch/TMS

Physical work

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

DHL

Franklin, IN 46131

Key Responsibilities

• coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to include deliveries and pick-ups.

Position: Traffic Clerk Shift: Second: M-Th 5:45pm - 4:15am Pay: $20.50/Hr

Full Time

Required Skills and Experience

• Responsibility coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to include deliveries and pick-ups.
• Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
• Coordinating driver schedules, equipment, and freight to include accurate freight documents, BOL’s (Bills of Lading), etc. are accurate and on time.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
• Experience within a Dispatch or TMS (Transportation Management System) is preferred.
• Ability to work in a sometimes physical, hands-on role that includes extended period of standing and walking, sometimes out in the elements.

Be part of the world’s largest logistics company! DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada!

Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunitiesGrow your skills. Shape your world.

Role Purpose

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.