Traffic Clerk

DHL Supply Chain; Alabama; On-site; Confidential; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is seeking a Traffic Clerk in Alabama. The role focuses on coordinating inbound and outbound TL, LTL, and SP freight, scheduling deliveries and pickups, and ensuring accurate documentation for shipments.

Responsibilities include maintaining strong customer service, communicating with client representatives and drivers, and using a WMS/TMS to manage schedules. On-site role with competitive benefits and opportunities.

Qualifications

• 1 year experience in a shipping, dispatch, or logistics role.
• High School Diploma or Equivalent is preferred.

Responsibilities

• Schedule inbound and outbound freight to align with warehouse operations.
• Coordinate and schedule TL, LTL and SP freight deliveries and pickups.
• Maintain accurate Bills of Lading and shipping documents.
• Communicate with customer service, client reps and drivers to ensure service levels.
• Operate dispatch or TMS systems and maintain schedules and logs.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to include deliveries and pick-ups.

Position: Traffic Clerk
Shift: First: Saturday and Sunday 7am-530pm
Pay: $20.50

• Responsibility coordinating and scheduling inbound and outbound TL, LTL and SP freight traffic to include deliveries and pick-ups
• Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels
• Coordinating driver schedules, equipment, and freight to include accurate freight documents, BOL’s (Bills of Lading), etc. are accurate and on time
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc
• Experience within a Dispatch or TMS (Transportation Management System) is preferred
• Ability to work in a sometimes physical, hands-on role that includes extended period of standing and walking, sometimes out in the elements

Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada!

Role Purpose:

Responsible for scheduling truck deliveries and pick ups

Works closely with customer service, client representatives, and representatives and drivers of trucking firms to achieve and maintain high service levels

Coordinates drivers, equipment, and freight

Ensures that all shipping and receiving documents and functions are completed accurately and on time

Key Accountabilities:

• Schedule inbound and outbound freight to comply with warehouse operations and capacities.
• Meet or exceed all service and efficiency standards for shipping and receiving.
• Ensure accuracy of all shipping and receiving (B.O.L.) documents.
• Handle all customers and customer representatives at the dispatch window.
• Gather and maintain all data and records relative to shipping and receiving activities.
• Maintain legible and accurate records and logs as required.
• Assist in training new associates.
• Assist in maintaining facility security.
• Maintain the facility dock door control board to be accurate at all times.
• Conduct operations in a manner that promotes safety and report unsafe conditions that can’t be self -corrected to the warehouse supervisor.
• Maintain a clean, neat, and orderly work area in accordance with company standards of housekeeping.
• Conduct yourself in a polite and service oriented manner towards customer representatives and fellow associates.

Required Education and Experience:

• 1 year experience
• High School Diploma or Equivalent, preferred

Our Organization is an equal opportunity employer.

#LI-Onsite

#LI-DNI