Trading Support Specialist III - Hybrid (Memphis)

100 Raymond James & Associates, Inc.; Memphis (TN); Hybrid; USD 40.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision

Life insurance

Disability benefits

Retirement savings

Paid time off

Parental leave

Zusammenfassung

100 Raymond James & Associates, Inc. in Memphis, TN, is seeking an entry-level technical support specialist to assist internal clients with trading systems in a hybrid work model. You will respond to inquiries by phone and email, perform price adjustments, and coordinate trade corrections in a fast-paced environment.

You will work 3 days per week at the Memphis corporate office, collaborate with trading desks, and maintain accurate trade data while delivering superior customer service.

Qualifikationen

• Bachelor’s degree in Accounting required.
• 0–3 months general experience preferred.
• Ability to read, interpret, and analyze transaction information.

Aufgaben

• Provide technical support for internal clients using trading systems.
• Respond to inquiries and resolve trading system issues by phone or email.
• Perform price adjustments and trade corrections for client accounts.
• Review trade problems and determine corrective actions.
• Ensure trades are executed and data entered accurately in databases.
• Coordinate large block orders with trading desks.

Kenntnisse

Trading systems knowledge

Customer service

Phone handling

Analytical skills

Problem solving

Communication

Teamwork

Policy interpretation

Relationships building

Stress management

Ausbildung

Bachelor’s in Accounting

Tools

Trading systems software

Excel

CRM systems

Jobbeschreibung

100 Raymond James & Associates, Inc. in Memphis, TN, is seeking an entry-level technical support specialist to assist internal clients with trading systems in a hybrid work model. You will respond to inquiries by phone and email, perform price adjustments, and coordinate trade corrections in a fast-paced environment.

You will work 3 days per week at the Memphis corporate office, collaborate with trading desks, and maintain accurate trade data while delivering superior customer service.