Trading Support Specialist: Customer & Contract Management

Bunge Limited; Chesterfield (MO); On-site; USD 58,000 - 72,000; Full time

Job summary

Bunge Limited is seeking a Trade Support Specialist in Chesterfield, MO to join the US Liquids Customer Service team. You will liaise between customers, logistics, credit, and trading to ensure responsive service and accurate contract management across US and Canada trade accounts.

Responsibilities include managing portfolios, coordinating shipments, performing contract entry and pricing, and resolving price discrepancies.

Qualifications

• Bachelor’s degree in Business or related field.
• Three plus years customer service experience with a demonstrated ability to build and maintain strong customer relationships.
• Excellent interpersonal and communication skills; verbal, written phone/email etiquette skills.
• Familiarity with CBOT exchange and fundamentals of futures and basis trading.
• Experience with SAP, Tableau and Salesforce highly desirable.
• Experience in agribusiness or related industry a plus
• Demonstrated proficiency in Microsoft Office applications, with special focus on Excel.

Responsibilities

• Manage a portfolio of trade accounts ensuring accuracy and on-time delivery expectations are achieved.
• Support portfolio demands through coordinating shipment and order changes based on delivery window, inventory availability, and fill rate requirements set by the customer.
• Perform total contract management, including system entry, pricing, and contract balance reporting in a timely manner.
• Complete understanding of contracting policy and procedures related to contract quantities, entry, approval process, etc.
• Investigate and resolve price discrepancies with full understanding of price structures, margin expectations, and costs within the SAP price routine.
• Complete BTB and Intercompany contract entry and pricings as requested by the Refined Oils Trade Team.
• Serve as a main point of contact and liaison between the customer and internal groups such as the Commercial, Operations, Product Management, and Supply Chain teams.
• Synthesize information from various sources for trend identification & action development utilizing analytical reasoning and creative problem-solving skills.
• Assist Customer Service Supervisor with escalations to resolve operational and customer issues.

Skills

Customer service

Relationship management

Communication

Microsoft Excel

Education

Bachelor's degree in Business or related field

Tools

SAP

Tableau

Salesforce

Job description

Bunge Limited is seeking a Trade Support Specialist in Chesterfield, MO to join the US Liquids Customer Service team. You will liaise between customers, logistics, credit, and trading to ensure responsive service and accurate contract management across US and Canada trade accounts.

Responsibilities include managing portfolios, coordinating shipments, performing contract entry and pricing, and resolving price discrepancies.