Trading Standards Business Compliance Manager

Cambridgeshire County Council; United States; Hybrid; USD 86,000 - 119,000; Full time

Benefits offered by this job

Wellbeing package

Additional annual leave

Flexible bank holidays

Pension contributions

Development opportunities

Paid volunteering hours

IDEAL peer groups

Employee Recognition Awards

Cambs Rewards discounts

Car Lease scheme

Cycle to Work scheme

Job summary

Cambridgeshire County Council is seeking an experienced Trading Standards professional to lead a team of officers across statutory functions including Food Standards, Licensing and Product Safety. The role focuses on setting priorities, influencing service development and delivering compliant interventions that protect residents and support legitimate businesses.

The post involves liaising with local, regional and national partners, shaping priorities, and ensuring resources are used

Qualifications

• Must have significant knowledge and experience in at least two areas of Trading Standards enforcement.
• Ability to apply legislation proportionately and effectively and understand the law of evidence.
• Strong communication skills with colleagues, partners and stakeholders.

Responsibilities

• Lead a team of Trading Standards officers delivering statutory functions (Food Standards, Licensing, Animal Health and Welfare, Product Safety, Metrology).
• Provide day-to-day leadership, coaching and performance oversight.
• Translate priorities into service development and compliant interventions, reporting to Head of Service.

Skills

Leadership

Regulatory enforcement

Stakeholder engagement

Investigation skills

Education

Experience in Trading Standards enforcement

Tools

Regulatory tools

Job description

This is an exciting opportunity to help shape the future of Trading Standards in Cambridgeshire. We are looking for an experienced Trading Standards professional to play a key role in setting priorities, influencing service development and ensuring the service is well positioned to meet emerging risks and future challenges. At Cambridgeshire Trading Standards, we protect residents, support legitimate businesses and help maintain a fair, safe and thriving local economy. Our work spans more than 100 pieces of legislation, including food standards, product safety, animal health, metrology and illicit trade, providing a varied and rewarding working environment where no two days are the same. The Trading Standards Business Compliance Manager is central to ensuring we meet our statutory duties, make the best use of our resources and deliver effective regulatory interventions that bring businesses into legal compliance and tackle the greatest harms to consumers and communities. You will join a small, highly skilled and motivated team of ten operational officers covering the county. The team is recognised for its professionalism, flexibility and strong track record of working with businesses to achieve compliance while taking robust enforcement action where necessary to disrupt and stop illegal activity. Hybrid working is the norm, with a combination of home-based, field-based and office-based working, providing flexibility while maintaining strong team collaboration and service delivery., You will lead a team of highly skilled officers delivering a wide range of statutory Trading Standards functions, including Food Standards, Feed, Licensing, Animal Health and Welfare, Product Safety, Underage Sales, Metrology and Safety at Sports Grounds. Reporting directly to the Head of Service, you will play a key role in ensuring the service continues to deliver effective, intelligence-led and legally compliant interventions across Cambridgeshire. Day to day, you will provide leadership, support and direction to your team through line management, coaching and professional development. You will oversee complex investigations and enforcement activity, support decision making, monitor performance and ensure the service meets its statutory obligations while making the best use of available resources. You will work closely with colleagues and partners at local, regional and national level, maintaining strong relationships and helping to resolve emerging issues and challenges. The role also includes representing the service through liaison with councillors, partner organisations, businesses and the wider public. As legislation and regulatory priorities continue to evolve, you will help ensure the service remains prepared for change, identifying opportunities for improvement and thinking creatively about how we deliver services. You will have a genuine opportunity to influence priorities, shape service development and help ensure Trading Standards continues to be effective in addressing the issues that matter most to residents, consumers and legitimate businesses., Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

Our officers are experienced, professional and largely self-sufficient. We are looking for a supportive and visible leader who can provide direction when needed, make sound and confident decisions, remove barriers to delivery and maintain effective oversight of complex and sensitive work without unnecessary intervention. Whilst it is not essential to have qualifications and experience across all the subject areas covered by the team, Food Standards expertise is preferable given the requirements of the new Food Standards Delivery Model and the challenges and opportunities it presents. We are looking for significant knowledge and experience in at least two areas of Trading Standards enforcement. You will have substantial experience of using a wide range of regulatory and enforcement tools to secure compliance, protect consumers and support legitimate businesses. You will understand how to apply legislation proportionately and effectively and have a strong grasp of the law of evidence to ensure investigations are conducted lawfully, robustly and fairly. You will be an effective communicator, capable of building strong relationships with colleagues, partners and stakeholders, and confident in balancing operational demands with longer-term service priorities and improvement.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage…

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes