Trading Specialist — Equities & Options (Mandarin)

Futu Holdings Limited; Dallas (TX); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401k employer contribution

Paid time off & holidays

Professional growth opportunities

Performance-based bonuses

Job summary

Futu US Inc. in Dallas, TX is seeking a Trading Specialist to enhance customer trading experiences across equities, options, and margin investing. You will build relationships with clients and collaborate with product and operations teams to resolve trading inquiries.

The role requires FINRA Series 7 and 63, Mandarin fluency, and 3–5 years in a related role. In-office only, strong communication, and regulatory compliance awareness are essential.

Qualifications

• FINRA Series 7 and 63 licenses required.
• Mandarin Chinese fluency is required.
• Strong understanding of trading strategies and investment products.
• Experience with crypto products is a plus.
• Excellent communication and interpersonal skills for high-net-worth clients.
• Ability to handle complex trading inquiries, derivatives, and investment strategies.
• Proactive, detail-oriented, and results-driven with a strong commitment to delivering exceptional service.
• Bachelor's Degree in Finance, Economics, or related field; CFA desirable; 3–5 years in a similar role.

Responsibilities

• Communicate with customers via email, phone, and chat, providing efficient and effective solutions with kindness
• Act as the voice of the customer by identifying and communicating customer pain points or opportunities to the product team
• Develop deep subject mastery and offer personalized support on complex trading strategies, derivatives, and investment opportunities
• Pursue additional licenses to broaden your professional expertise and contribute to the growth of our business
• Proactively develop and maintain strong relationships with high-net-worth customers, acting as their primary point of contact for trading-related inquiries
• Collaborate with internal teams to optimize trading operations and enhance the overall customer experience

Skills

FINRA Series 7/63

Mandarin fluency

Education

Bachelor's in Finance or Economics

Job description

Futu US Inc. in Dallas, TX is seeking a Trading Specialist to enhance customer trading experiences across equities, options, and margin investing. You will build relationships with clients and collaborate with product and operations teams to resolve trading inquiries.

The role requires FINRA Series 7 and 63, Mandarin fluency, and 3–5 years in a related role. In-office only, strong communication, and regulatory compliance awareness are essential.