Trading Operations & Process Improvement Lead

JPMorganChase; Newark (DE); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase in Newark, Delaware is seeking a Trading Services Operations Manager to back-office support for trading and portfolio management. You will manage daily processes, ensure regulatory compliance, and collaborate with internal stakeholders to deliver accurate trade processing and risk controls.

The role emphasizes automation, data analysis and continuous improvement, with coaching and strong relationship-building across teams.

Qualifications

• Ability to learn and utilize automation technologies in trading ops.
• Understanding of data analysis techniques for decision-making.
• Strong communication to maintain internal stakeholder relationships.
• Proficiency with standard office software for presentations at all levels.
• Knowledge of Microsoft Office: Excel, Outlook, Word, PowerPoint.
• Thrives in a team environment but can work independently.
• Ability to manage multiple priorities in a dynamic setting.
• Articulate complex investigations and results clearly to stakeholders.
• Commitment to high-quality client service and accuracy.

Responsibilities

• Support and process trade orders with accuracy and regulatory compliance.
• Monitor assets and cash levels, addressing discrepancies promptly.
• Apply automation and data analysis to optimize trading operations.
• Identify process improvements and propose innovative solutions.
• Foster relationships with internal stakeholders and align with firm objectives.
• Perform investigative work to solve problems for stakeholders.
• Authorize daily control tasks and approve transactions per policies.
• Provide coaching and development to staff through regular feedback.

Skills

Automation

Data analysis

Communication

Microsoft Office

Organization

Stakeholder management

Problem solving

Attention to detail

Relationship building

Presentation

Tools

Alteryx

Visual Basic

Generative AI

UI Path

Tableau

Job description

JPMorganChase in Newark, Delaware is seeking a Trading Services Operations Manager to back-office support for trading and portfolio management. You will manage daily processes, ensure regulatory compliance, and collaborate with internal stakeholders to deliver accurate trade processing and risk controls.

The role emphasizes automation, data analysis and continuous improvement, with coaching and strong relationship-building across teams.