Trader, Operations

Osaic; Oakdale (MN); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401k

Paid time away

Volunteer days

Job summary

Osaic seeks a Trader, Securities Operations to join our Trading Support team. The role is full-time and hybrid, requiring a minimum of four days in the office at our Oakdale, MN hub.

You will support over 11,000 Financial Professionals nationwide, handling mutual fund procedures, transactions, and inquiries with a customer-first focus. The ideal candidate has a Bachelor’s degree (or equivalent experience), 2+ years in financial services operations, and a FINRA Series 7 license preferred.

Qualifications

• Bachelor's degree preferred; high school diploma with experience considered in lieu of degree.
• 2+ years' experience in financial services operations or broker-dealer setting preferred.
• FINRA Series 7 license preferred.

Responsibilities

• Serve as service representatives for the Osaic Network.
• Field inquiries regarding mutual fund procedures and charges.
• Process and facilitate mutual fund transactions from representatives.
• Act as liaison between representatives, Clearing firm and sponsors.
• Reconcile reject/error accounts and process loss billing.
• Quality control of manual trades and corrections processed by traders.
• Acknowledge Trade Rejects/Market Timing Notifications.
• Prioritize information needing immediate attention.
• Ensure timely follow-up concerning all issues and inquiries.
• All other duties as assigned.

Skills

MS Word

MS Excel

PowerPoint

MS Outlook

MS Internet Explorer

Communication skills

Teamwork

Problem solving

Attention to detail

Independent work

Quick learner

Customer focus

Education

Bachelor's degree preferred

High school diploma with experience considered

Tools

Microsoft Office Suite

Internet Explorer

Job description

Trading Support Opportunity in Financial Services

Trader, Securities Operations

Location(s):

Atlanta: 2300 Windy Ridge Pkwy SE, Suite750, Atlanta, GA 30339
La Vista:12325 Port Grace Blvd, La Vista, NE 68128
Oakdale: 7755 3rd St. N, Oakdale, MN 55128
Scottsdale: 18700 N Hayden Rd, Suite 255, Scottsdale, AZ 85255
St. Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702

Osaic has returned to the office on a hybrid schedule requiring a minimum of 4 days weekly in the office. Applicants should be located at one of our hubs listed above and must be willing to work this schedule.

Role Type: Full-time

Salary: $60K - $65K per year + annual bonus

Actual compensation offered will be determined individually, based on a number of job-related factors, including location, skills, licensure, experience, and education.

Our competitive compensation is just one component of Osaic's total compensation package. Additional benefits include health, vision, dental insurance, 401k, paid time away, volunteer days and much more. To view more details of what you can look forward to, visit our careers page: Osaic Benefits.

Summary

As a member of our customer-facing organization, you will engage directly with our customers – over 11,000 Financial Professionals across the country, helping grow and support their firms. As part of the Trading Support team in the broader Trading, Operations and Technology Solutions organization, you will work closely with other team members in all aspects of operational activities through both phone and processing. A collaborative and entrepreneurial approach will drive success as you learn and navigate all trading aspects of Financial Professional support. Your contributions will ensure that our Financial Professionals get best-in-class service in every interaction with Osaic.

Our Trading Support team members receive robust training prior to moving onto the "floor" taking calls and processing transactions for our network of Financial Professionals. Support is related to a variety of service-related issues with exceptional experience as the goal. These are not sales roles, rather they are truly support and education experts. Our teams work Monday through Friday schedules.

Education Requirements

Bachelor's degree preferred, high school diploma (or equivalent) in combination with significant experience will be considered in lieu of degree.

Responsibilities

• Service representatives for the Osaic Network
• Field inquiries regarding mutual fund procedures and charges
• Process and facilitate mutual fund transactions from representatives
• Act as liaison between representatives, Clearing firm and sponsors
• Reconcile reject/error accounts and process loss billing
• Quality control manual trades and corrections processed by traders
• Acknowledgement of Trade Rejects/Market Timing Notifications
• Prioritize information that needs immediate attention
• Ensure timely follow-up concerning all issues and inquiries
• All other duties as assigned.

Basic Requirements

• Ability to prioritize and multi-task in a fast-paced environment.
• Proficiency at Microsoft Word, Excel, Internet Explorer, Outlook, PowerPoint.
• Excellent communication & organizational skills.
• Quick learner with basic technical skills to efficiently navigate through various systems.
• STRONG customer focus orientation.
• High attention to detail, analytical mindset, and problem-solving skills.
• Be able to work independently and maintain elevated levels of quality.
• Self-motivated individual capable of meeting departmental expectations and deadlines
• Ability to participate and contribute to a team environment.

Preferred Requirements

• 2+ years' experience in financial services operations or broker-dealer setting.
• Bachelor's degree in business, Finance or related field is preferred
• FINRA Series 7 license

Equal Opportunity Employer

Osaic is an equal opportunity employer. We celebrate diversity in our workplace and we hire the most qualified candidates without regard for age, ethnicity, gender, gender identity or expression, language differences, nationality or national origin, family or marital status, physical, mental, and developmental abilities (or the perception of a disability), genetic information, race, religion or belief, sexual orientation, skin color, social or economic class, education, work and behavioral styles, political affiliation, military service, caste, or any other characteristic protected by law.

Eligibility

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Osaic.

Unqualified Applications

Osaic does not consider applications from candidates who do not meet the minimum qualifications stated in the job posting.

Recruiting Agencies

Osaic only accepts candidates from contracted recruiting firms and only for searches approved prior to submissions. Fees will not be paid for unsolicited submissions.