Trade Support Associate

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Trading Services Associate within its Corporate & Investment Bank to support trading activities by ensuring accurate capture, reconciliation, and timely reporting.

You'll work with Trading, Operations, Risk, Finance, and Technology to strengthen controls and drive process improvements. You will develop a solid understanding of trading products and workflows, perform intraday and end-of-day controls, resolve trade breaks, and contribute to automation

Qualifications

• Bachelor's degree or equivalent work experience in Finance, Accounting, Economics, Business, or a related field.
• Knowledge of financial markets, trading products, and trade lifecycle management.
• Understanding of derivatives and hedging products, including: Loans, Interest Rate Swaps (IRS),Basis Swaps,Cross Currency Swaps, Forward Rate Agreements (FRAs), Foreign Exchange (FX) , Zero Coupon Swaps , Overnight Index Swaps (OIS), Bonds, Futures
• Understanding of front-to-back trade processing, including trade capture, confirmations, settlements, reconciliations, and regulatory reporting.
• Strong analytical, problem-solving, and quantitative skills.
• Excellent verbal and written communication skills with the ability to influence and collaborate across multiple teams.
• Strong attention to detail, organizational skills, and a high degree of ownership and accountability.
• Ability to work effectively in a fast-paced, deadline-driven environment while managing multiple priorities.
• Proficiency in Microsoft Excel, including advanced formulas, data analysis, and reporting.
• Demonstrated ability to identify, elevate, and resolve operational risk and control issues.

Responsibilities

• Ensure timely and accurate capture of trading transactions within Risk Management and Trading Support systems.
• Perform intraday and end-of-day controls, including trade completeness reviews, reconciliations, and exception management.
• Investigate and resolve trade breaks, discrepancies, and operational issues in collaboration with business partners.
• Partner with Operations, Technology, Risk, Finance, and other infrastructure teams to support a "One Team" approach and ensure seamless trade processing.
• Execute and document required controls, ensuring all sign-offs are completed within established service level agreements.
• Communicate effectively with internal stakeholders to facilitate timely resolution of inquiries and operational issues.
• Participate in strategic initiatives, process enhancements, automation efforts, and operational improvement projects.
• Develop a comprehensive understanding of trading structures, financial products, and operational workflows.
• Support regulatory, audit, and risk management requirements through adherence to established controls and procedures.
• Identify opportunities to strengthen processes, reduce risk, and improve operational efficiency.

Skills

Trading operations

Trade lifecycle management

Analytical skills

Problem solving

Communication skills

Attention to detail

Excel proficiency

Regulatory reporting

Deadline management

Education

Bachelor's degree in Finance/Accounting/Economics/Business

Tools

Excel

VBA

Python

SQL

Tableau/Power BI

Job description

Join a high-performing team where you'll gain exposure to financial markets, build relationships across the firm, and help drive operational excellence through trade support, risk management, and process innovation.

As a Trading Services Associate within the Corporate & Investment Bank (CIB), you play a critical role in supporting trading activities by ensuring transactions are accurately captured, reconciled, and reported within established deadlines. You develop a strong understanding of trading products, structures, and operational workflows while partnering with stakeholders across Trading, Operations, Risk, Finance, and Technology to mitigate risk and strengthen controls. In this role, you ensure timely and accurate capture of trading transactions within Risk Management and Trading Support systems, perform intraday and end-of-day controls, and resolve trade breaks and discrepancies in close collaboration with business partners. You execute and document required controls, complete sign-offs within agreed service levels, communicate effectively with internal stakeholders, and support regulatory, audit, and risk management requirements through strict adherence to established procedures and control frameworks. Finally, you proactively contribute to strategic initiatives, process enhancements, automation efforts, and broader operational improvement projects that promote efficiency, control, and overall trading support effectiveness.

Job Responsibilities

• Ensure timely and accurate capture of trading transactions within Risk Management and Trading Support systems.
• Perform intraday and end-of-day controls, including trade completeness reviews, reconciliations, and exception management.
• Investigate and resolve trade breaks, discrepancies, and operational issues in collaboration with business partners.
• Partner with Operations, Technology, Risk, Finance, and other infrastructure teams to support a "One Team" approach and ensure seamless trade processing.
• Execute and document required controls, ensuring all sign-offs are completed within established service level agreements.
• Communicate effectively with internal stakeholders to facilitate timely resolution of inquiries and operational issues.
• Participate in strategic initiatives, process enhancements, automation efforts, and operational improvement projects.
• Develop a comprehensive understanding of trading structures, financial products, and operational workflows.
• Support regulatory, audit, and risk management requirements through adherence to established controls and procedures.
• Identify opportunities to strengthen processes, reduce risk, and improve operational efficiency.

Required Qualifications , Capabilities and Skills

• Bachelor's degree or equivalent work experience in Finance, Accounting, Economics, Business, or a related field.
• Knowledge of financial markets, trading products, and trade lifecycle management.
• Understanding of derivatives and hedging products, including: Loans, Interest Rate Swaps (IRS),Basis Swaps,Cross Currency Swaps, Forward Rate Agreements (FRAs), Foreign Exchange (FX) , Zero Coupon Swaps , Overnight Index Swaps (OIS), Bonds, Futures
• Understanding of front-to-back trade processing, including trade capture, confirmations, settlements, reconciliations, and regulatory reporting.
• Strong analytical, problem-solving, and quantitative skills.
• Excellent verbal and written communication skills with the ability to influence and collaborate across multiple teams.
• Strong attention to detail, organizational skills, and a high degree of ownership and accountability.
• Ability to work effectively in a fast-paced, deadline-driven environment while managing multiple priorities.
• Proficiency in Microsoft Excel, including advanced formulas, data analysis, and reporting.
• Demonstrated ability to identify, elevate, and resolve operational risk and control issues.

PPreferred Qualifications , Capabilities and Skills

• Prior experience supporting Fixed Income, Foreign Exchange, Derivatives, or Credit trading businesses.
• Knowledge of Trade Support, Middle Office, Risk Management, or Operations functions within an investment banking environment.
• Experience with process improvement, automation, or strategic change initiatives.
• Familiarity with VBA, Python, Alteryx, SQL, Tableau, Power BI, or other data analytics and automation tools.
• Understanding of Market Risk, Credit Risk, Operational Risk, Finance, Legal, and Collateral Management functions.