Trade Operations Quality Analyst

AssetMark; Charlotte (NC); Hybrid; USD 90,000 - 100,000; Full time

Job summary

AssetMark in Charlotte, NC is seeking a Trade Operations Quality Analyst to monitor trading workflows, review exceptions, and validate reporting and controls. You will collaborate with operations and technology to ensure accurate trade execution and reliable client outcomes in a hybrid environment.

The ideal candidate has 3+ years in trade operations, a bachelor's degree, and strong Excel skills (pivot tables, lookups).

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 3+ years hands-on experience in trade operations or a closely related role.
• Experience with testing and validating reporting and workflows.

Responsibilities

• Monitor trading workflows, reports, and quality controls for process health.
• Review data for exceptions and trends; identify follow-up areas.
• Maintain dashboards and recurring reporting on SLA and controls.
• Support testing and validation of reporting or system changes.
• Prepare summaries and visuals for leadership and partners.
• Collaborate with trading, operations, and technology to drive improvements.

Skills

Excel proficiency

Data analysis

Attention to detail

Problem solving

Trading knowledge

Communication

Education

Bachelor's degree

Tools

Pivot Tables

Dashboards

SQL basics

Job description

## Trade Operations Quality AnalystApplyremote type: Hybridlocations: Charlotte, NCtime type: Full timeposted on: Posted 2 Days Agojob requisition id: Req-003903## **Job Description:**We are seeking a trading professional with strong analytical skills and technical aptitude to join our Trade Operations team as a Trade Operations Quality Analyst. This role is best suited to someone with hands-on experience in trade production who is comfortable working with data, systems, controls, and reporting tools.The Trade Operations Quality Analyst will use practical knowledge of trading workflows to monitor operational quality, review exceptions, validate expected outcomes, and help improve reporting and controls. The position partners with technical teams when system or reporting changes are needed, but it is not a software engineering or product development role.This is an opportunity for a detail-oriented operations professional who enjoys investigating issues, improving processes, and using data to support reliable trade execution and client outcomes.**We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Charlotte, NC office.****Responsibilities:*** Monitor daily and recurring trading workflows, reports, and quality controls to assess process health, data accuracy, workflow exceptions, and operational risk.* Review operational data to identify exceptions, trends, recurring issues, and areas requiring follow-up.* Maintain dashboards, scorecards, and recurring reporting that provide visibility into order generation, workflow adherence, SLA performance, exception trends, rebalancing activity, and control effectiveness.* Apply trading knowledge to confirm that reports, alerts, and controls reflect expected business outcomes and documented operating procedures.* Investigate anomalies and quality issues, document findings, assess impact, and coordinate with the appropriate teams to support resolution.* Support business testing and validation of reporting, workflow, configuration, or system changes by executing test scenarios, reviewing outputs, and documenting results.* Monitor the effectiveness of controls and workflows over time and escalate process risks, data issues, SLA concerns, or workflow breakdowns.* Prepare clear summaries, visuals, and presentations for trading, operations, technical partners, and leadership.* Maintain monitoring procedures, metric definitions, control documentation, and standard operating procedures.* Identify practical opportunities to reduce manual effort, strengthen controls, and improve consistency and efficiency across trading workflows.* Work cross-functionally with trading, operations, technology, and other partners to support continuous improvement and shared operational outcomes.**Knowledge, Skills, Abilities:*** Practical understanding of trading workflows, including order generation, rebalancing, allocations, model or portfolio data, restrictions, exceptions, and operational controls.* Strong attention to detail and the ability to investigate breaks, reconcile information, and identify patterns or recurring issues.* Working proficiency in Excel, including pivot tables, lookups, formulas, filters, and data validation.* Technical aptitude and curiosity, with comfort learning new systems, working with structured data, and partnering with technical teams.* Experience using recurring reports, dashboards, or operational metrics to monitor performance and support decision-making.* Experience participating in user acceptance testing, business validation, quality review, or implementation support for workflow or system changes.* Clear written and verbal communication skills, including the ability to explain issues, findings, and recommended next steps.* Ability to manage competing priorities, work independently, and exercise sound judgment in a fast-paced environment.**Education & Experience:*** Bachelor's degree or an equivalent combination of education and relevant experience.* 3+ years of hands-on experience in trade operations or a closely related role.**Compensation: The Base Salary range for this position is between $90,000-$100,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.****Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.**