Trade Lifecycle Vice President

TwinThread; Newark (DE); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Comprehensive health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

Job summary

TwinThread in Newark, Delaware is looking for a Payments Control Vice President to lead our Foreign Exchange Operations team. This role is crucial for ensuring smooth financial transactions and maintaining our reputation for excellence. You will oversee payment processing and collaborate with cross-functional teams to mitigate risk and enhance customer experiences.

The ideal candidate brings over 10 years of experience in Foreign Exchange or Payments Operations, with strong skills in data analysis, problem-solving, and team management. This position offers a competitive salary and comprehensive benefits.

Qualifications

• 10 or more years of settlements experience, with expertise in Foreign Exchange.
• Proven ability to manage and develop high-performing teams.
• Strong attention to detail and integrity in settlements.

Responsibilities

• Execute high-volume payment processing tasks and validate transfers.
• Process payments for FX products, conducting detailed research.
• Collaborate with cross-functional teams to drive effective outcomes.

Skills

Decision making

Problem solving

Data analysis

Attention to detail

Communication

Education

10+ years in Foreign Exchange or Payments Operations

Tools

Excel

Tableau

Alteryx

Job description

Are you ready to be at the forefront of digital payments? Join our Foreign Exchange Operations team specializing in payments validation & quality control to make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.

As a Payments Control Vice President within Global Foreign Exchange Operations, you will play a crucial role in the smooth transfer of funds between various parties and help maintain our reputation of excellent service and secure financial transactions. Your responsibilities will include payment processing across various FX & FXO products, such as the transfer of funds between financial institutions, prime brokerage & corporate clients. This involves performing a stringent due diligence of the payment instructions with the source, controlling funds transfer, exception processing, liaising with external clients; banks in the payment chain & internal groups.

Job responsibilities

• Execute high-volume and critical payment processing tasks, one of which is validating global currency fund transfers to ensure accurate and timely transactions, following established procedures.
• Process payments for Foreign Exchange & Foreign Exchange products and verification, performing detailed and analytical research, reviewing exceptions, fund controls, and client investigation.
• Identify, resolve, or elevate procedural issues or operational errors that may arise during the processing of payments & maintain the highest level of standards to mitigate risk.
• Collaborate with cross-functional and cross-locational teams and clients, maintaining productive relationships to drive mutually beneficial outcomes in line with team objectives.
• Detect and elevate potential payment errors and help prevent financial and reputational damage to the institution.
• Contribute to process optimization initiatives, including projects to identify inefficiencies, improving quality, and enhancing the customers experience.
• Coach, train, or mentor team members to deliver to our high service standards for productivity, quality, and customer experience.
• Interface with other operations departments to research and resolve inquiries, such as escalated matters.
• Learn and apply skills in innovation, market product knowledge, and artificial intelligence to identify opportunities to improve and optimize payment lifecycle processes.

Required qualifications, capabilities, and skills

• 10 or more years of settlements experience, with expertise in Foreign Exchange, Derivatives, or Payments Operations, and a strong understanding of global payment processing and standard operating procedures.
• Demonstrated proficiency in decision making, problem solving, and advanced analytical skills, utilizing critical thinking to address moderately complex situations and develop actionable insights.
• Skilled in data analysis, with the ability to interpret, communicate, and leverage data to inform decision-making and drive process improvements.
• Proven ability to manage and develop high-performing teams, including talent identification, recruitment, coaching, mentoring, and fostering growth in matrix reporting environments.
• Effective communication and emotional intelligence, collaborating productively with management, cross-functional teams, and stakeholders in dynamic and diverse settings.
• Strong attention to detail, accountability, and integrity, consistently ensuring accuracy, compliance, and adherence to ethical standards in settlements and payment processing.
• Flexible and adaptable, with intermediate technical skills, willingness to work global hours, travel as needed, and maintain focus under pressure to meet deadlines and quality standards.

Preferred qualifications, capabilities, and skills

• Demonstrated working experience with Excel, Tableau, and/or Alteryx for data analysis and reporting.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.