Trade Counter Sales

John Davidson Pipes Limited; Town of Florida (NY); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Monthly bonus scheme

Contributory pension scheme

Training and development

Job summary

John Davidson Pipes Limited is seeking a Trade Counter Sales person for our Bradford branch. You will be the first contact for customers, handling inquiries, promoting products, and delivering exceptional service in a fast-paced environment.

The role emphasizes proactive selling, customer interaction at the counter, and timely processing of orders, with training and support provided to help you thrive.

Qualifications

• Selling ability demonstrated in a fast-paced trade counter environment.
• Clear communication skills and problem-solving aptitude.
• Strong organisational skills and professional conduct.
• Professional manner when dealing with customers and colleagues.
• Good knowledge of the product range and their uses.
• Proficient with computers and MS Office suite.

Responsibilities

• Run the day-to-day processes of the branch.
• Provide customers with product and service information.
• Proactively sell on the telephone.
• Advise and assist customers at the Trade Counter.
• Deliver excellent customer service and communication.
• Process enquiries and orders accurately within deadlines.
• Create proactive trade counter promotions to grow the branch.

Skills

Selling ability

Excellent communication

Organisational skills

Professional manner

Product knowledge

MS Office proficiency

Job description

At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following a record breaking 2025, beating our previous record in 2024 we continue to go from strength to strength. Now is the time to become as passionate about pipework as we are. Our people are at the heart of our operations and we pride ourselves on being a great company to work for so there’s never been a better time to join us.

We are actively looking to appoint a Trade Counter Sales person to join the successful team in our branch in Bradford.

If you enjoy working in a fast paced environment where you can really make a difference whilst at the same time ensuring that the last customer of the day receives the same high standard of service as the first, then we may have the perfect opportunity for you!

In this role the Trade Counter Sales person will often be the first point of contact for customers.

• Run the day to day processes of the branch
• Providing customers with product and service information
• Proactive selling on the telephone
• Advising and assisting customers at the Trade Counter
• Delivering excellent customer service and communication
• Processing enquiries and orders accurately and within the time dedicated by the customer deadline
• Create proactive trade counter promotions to customers to maximise the growth of the branch

Profile

Job Requirements:

• Selling ability
• Excellent communication skills and problem solving abilities
• Sound organisational skills
• Professional manner
• Knowledge of our range of products & their uses
• Good knowledge of computers and MS Office suite

Offer

• Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from a monthly bonus scheme that rewards your hard work and dedication.
• Secure your future with our contributory pension scheme.
• Access full support and training to help you thrive in your role.