Trackside Service Specialist

Goodyear Tire & Rubber Company; Stow (OH); On-site; USD 52,000 - 80,000; Full time

Job summary

Goodyear Tire & Rubber Company in Stow, OH is seeking a Trackside Service Specialist to support tire logistics, inventory management, sales transactions, and on-site customer service at Motorsports National Series events.

You will be the primary trackside contact for race teams, coordinating mounting and balancing, providing technical guidance, and traveling frequently to events across the country to ensure smooth operations and premier service.

Qualifications

• Bachelor's degree valued and can complement industry experience.
• Significant racing industry experience.
• Customer-facing role experience with strong relationship-building.

Responsibilities

• Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events.
• Serve as the primary trackside contact for race teams, providing customer service and technical guidance.
• Process sales, invoicing, and payments while ensuring compliance with company policies.
• Coordinate mounting and balancing services with on-site distributors.
• Travel extensively to events and support setup, execution, and on-site activities.

Skills

Customer service

Inventory management

Sales transactions

Communication

Logistics

Education

Bachelor's degree in Business/Engineering/Management/Operations

Job description

## Trackside Service SpecialistApplyremote type: In Officelocations: US OH Stow Max Tractime type: Full timeposted on: Posted Todayjob requisition id: JR-40111306As a Trackside Service Specialist you will supports logistics, inventory management, sales transactions, and customer service operations at Motorsports National Series racing events for Mickey Thompson Motorsports. The role serves as the primary trackside contact for race teams, providing tire distribution, technical support, mounting and balancing coordination, and expert product guidance. This position is responsible for maintaining accurate inventory records, processing sales and payments, and ensuring efficient event operations while representing the company professionally with customers, distributors, and industry partners. Extensive travel is required, including frequent multi-day race events on weekends throughout the year.**Why This Role Matters*** Plays a critical role in supporting Motorsports National Series events by ensuring accurate tire inventory management, distribution, and sales operations that keep race teams supplied and event activities running smoothly.* Serves as a key customer-facing representative for Mickey Thompson, building relationships with race teams, distributors, and event stakeholders while providing technical expertise and exceptional service at the track.* Directly contributes to revenue generation and operational accuracy through sales processing, invoicing, payment collection, and inventory control, ensuring financial and service excellence at every event.* Enhances brand reputation and product performance by delivering technical tire support, coordinating mounting and balancing services, and representing the company professionally at high-visibility racing events across the country.**What You Will Do*** Manage tire inventory, logistics, distribution, and sales operations at Motorsports National Series events, ensuring accurate tracking, documentation, and product delivery.* Serve as the primary trackside contact for race teams, providing customer service, technical support, and guidance on tire selection and usage.* Process sales transactions, invoicing, and payment collection while maintaining compliance with company systems, policies, and procedures.* Coordinate and oversee tire mounting and balancing services with on-site distributors to ensure quality and accuracy.* Travel extensively to racing events, operating service vehicles and supporting event setup, execution, and customer-facing activities.* Maintain service units, equipment, and displays to ensure safe, reliable, and professional operations at all events**What We Are Looking For*** Bachelor's degree in Business, Engineering, Management, Operations, or a related field is valued and can complement industry experience.* Significant racing industry experience, demonstrating a strong understanding of motorsports operations and customer needs.**What Sets You Apart*** Experience in a customer-facing role with the ability to build strong relationships and provide exceptional service in a fast-paced environment.* Proficiency with computer systems and the ability to quickly learn new digital tools and business processes.* Experience with inventory management and logistics operations is preferred, along with technical knowledge related to racing products and services.**Additional Details*** Typical Schedule: In office* Travel: Yes* Relocation Available: No* Sponsorship Available: No**#LI- SH1**