Track Operations Associate

RPM Raceway | Race Play More; Jersey City (NJ); On-site; USD 45,000 - 50,000; Full time

Job summary

Join RPM Raceway as a Track Operations Associate and be part of an exciting competitive social experience. You’ll play a vital role in maintaining track safety, providing exceptional customer service, and ensuring smooth race operations. Ideally suited for individuals with solid customer service experience, this is a fantastic opportunity to work in a dynamic environment that values teamwork and fun.

Benefits

Competitive pay

Paid holidays

Racing & Entertainment Perks

Paid Time Off

Qualifications

• 2+ years of customer service experience in hospitality, entertainment, or retail.
• High School diploma or G.E.D from an accredited institution.
• Ability to work 15 to 28 hours per week including weekends and holidays.

Responsibilities

• Ensuring the smooth and safe operation of indoor karting tracks.
• Assisting guests with equipment and overseeing race sessions.
• Communicating with the front counter to run races efficiently.

Skills

Customer service

Communication

Multi-tasking

Problem-solving

Team player

Education

High School diploma or G.E.D.

Tools

Track equipment

Job description

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RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM venues offer multi-level high speed go-kart racing, immersive gaming arenas and immersive attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection. The first 5 RPM venues are open and operating in the NYC area, and we are quickly scaling with 25 additional venues opening in the United States over the next 5 years.

The RPM Experience: https://www.youtube.com/watch?v=qXM_B9UUd4E

Calling all track operation gurus with a passion for fun! RPM Raceway Jersey City, is on the hunt for a talented and driven track operators to join our electrifying team! If you thrive in a fast-paced environment and love keeping the thrills rolling, this could be your dream job.

The Track Operations team member will play a vital role in ensuring the smooth and safe operation of our indoor karting tracks. You will be responsible for maintaining track safety standards, assisting guest with equipment, overseeing race sessions, and providing exceptional customer service to enhance the overall guest experience.

Key Responsibilities

• Calls racers for line-ups and providing instruction.
• Communicates with the front counter to run races as efficiently as possible.
• Assigns karts, calls people to races, explains all rules and directions to customers.
• Provides safety briefings, assists with the kart, head sock, helmet, and neck belt fittings.
• Properly gaps racers to pull out of pits, pushes karts, and provide guidance for roll-out.
• Tracks scanning for potential problems and hazardous races.
• Flags races at the start, during and closing.
• Plugs karts for re-charging, monitors status of battery stations.
• Provides scoring sheets to customers to understand racing results and data.
• Runs endurance races, racing clinics, and special racing events.
• Up-sells endurance races, racing clinics, special racing events, and kids camp.
• Keeps the facility in great condition at all times abiding by opening and closing duties.
• Performs other duties as assigned.
• Adheres to safety regulations and industry standards.
  
  

Ideally You’ll Have

• 2+ years of customer service experience in hospitality, entertainment, or retail
• High School diploma or G.E.D from an accredited institution required.
• College attending working towards a degree is preferable with flexible hours available.
• Helpful, Friendly, and Patient attitude and disposition
• Excellent communication skills and a great team player
• Able to multi-task and problem solve.
• Able to work 15 to 28 hours per week including weekends and holidays.
• Invested to help make RPM Raceway the best experience for every racer.
• Presentable, punctual and responsible.
• Able to lift up to 25lbs/pull barriers to ensure track, barriers & pit walls are in proper shape to run races.
• Available to work weekends and holidays.
  
  

You'll Crush It If You Have Experience With

• Thrive in a Dynamic Environment: You possess an appetite for working in a fast paced, high growth environment
• Equipment Expertise: Proficiency in handling and maintaining various track equipment and gear.
• Driven Learner & Team Player: You are ambitious, eager to learn and a natural team player
• Positive Energy & Collaborative Spirit: You exude and create positive energy
• Safety First: Uphold safety regulations and industry standards to keep everyone safe.
  
  

Benefits That Matter

• A culture that provides you a sense of belonging
• Competitive pay that values your contributions
• Incentives
• Paid holidays
• Racing & Entertainment Perks
• Paid Time Off

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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