TRA Staffing Coordinator

Tenet Healthcare; Florida; On-site; USD 38,000 - 54,000; Full time

Job summary

Tenet Healthcare is seeking a Staffing Coordinator in Florida to manage daily staffing across facilities, anticipate needs, and schedule accordingly. The role reports to the National Director of Staffing Operations and the TRA Supervisor/Lead.

This position emphasizes timely confirmations, liaison duties with staff and facilities, and adherence to scheduling policies and procedures within a healthcare network.

Qualifications

• Minimum one year of customer service experience.
• Experience in staffing, scheduling and workforce management is preferred.

Responsibilities

• Maintains current update of facility needs.
• Coordinates confirmation timely beginning 3 hours prior to shift start.
• Liaisons between staff, vendors and facilities to meet minimum staffing requirements.
• Communicates staff changes and updates to the appropriate parties.

Skills

Customer service

Communication skills

Scheduling

Education

High School Diploma or GED

Associate degree

Job description

Job Summary

Trusted Resource Associates (TRA) is a leading healthcare services company with a vast network of providers that we leverage to improve service delivery and patient outcomes. Our mission is to provide quality, compassionate care in the communities we serve. To this end, we seek and develop talent that will reflect this commitment to our mission and values.

Trusted Resource Associates (TRA) is a leading healthcare services company with a vast network of providers that we leverage to improve service delivery and patient outcomes. Our mission is to provide quality, compassionate care in the communities we serve. To this end, we seek and develop talent that will reflect this commitment to our mission and values.

The TRA Staffing Coordinatoris responsible forcoordination of daily staffing with all designated facilities by effectivelyanticipatingand scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. Maintains the office ina professionaland organized manner.

Supervisor : This role will report to the TRA National Director of Staffing Operations and TRA Supervisor/Lead.

Responsibilities

• Maintains current update of facility needs.
• Responsibilities for contacting facilitiesregardingprogress towardfillingoutstanding needs.
• Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
• Coordinates confirmation processtimelyand accurately beginning 3hoursprior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
• Re-routesall cancelled clinicians.
• Communicate staff changes to theappropriate partiesin accordance withthe Confirmation and Cancelation policy.
• Ensureall work orders aremaintainedin the system, closedwithaccuratereasons, andappropriate departmentsare notified.
• Ensures allorders withtemprequestare filled.
• Anticipates and provides resolution to issues based on the needs and expectations of our customers.
• Documents all staffingrequestandactivityin the system(s).
• Addresses all action items outlines in the staffing office’s shared email box.
• Reply’sto all client and TRA clinical employee communications, and voice messages, in all systems.
• Answersall phone calls.
• Ensures employeescomply withregulatory and TRA/Corporate directives,policiesand procedures.
• Forwards Corrective Actions andfacility’sconcerns to TRA chain of command.
• ServesasLiaisonbetween staff,vendorsand facilities to meet minimum staffing requirements within establishedparameters at booking.
• Establishes a harmonious relationship with facilities through cooperative contacts.
• Providesdetailnotes on shift activity,anticipatedstaffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
• Participates in special projects, as needed.

Qualifications

Minimum Education

High School Diploma or GED equivalent

Preffered Education

Associate College Degree

Experience

Minimum Experience

Minimumone Year Customer Service Experiencerequired

Preferred Experience

Staffing, scheduling and workforce management experience

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

2603025797

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Minimum Education

High School Diploma or GED equivalent

Preffered Education

Associate College Degree

Preferred Experience

• Maintains current update of facility needs.
• Responsibilities for contacting facilitiesregardingprogress towardfillingoutstanding needs.
• Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
• Coordinates confirmation processtimelyand accurately beginning 3hoursprior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
• Re-routesall cancelled clinicians.
• Communicate staff changes to theappropriate partiesin accordance withthe Confirmation and Cancelation policy.
• Ensureall work orders aremaintainedin the system, closedwithaccuratereasons, andappropriate departmentsare notified.
• Ensures allorders withtemprequestare filled.
• Anticipates and provides resolution to issues based on the needs and expectations of our customers.
• Documents all staffingrequestandactivityin the system(s).
• Addresses all action items outlines in the staffing office’s shared email box.
• Reply’sto all client and TRA clinical employee communications, and voice messages, in all systems.
• Answersall phone calls.
• Ensures employeescomply withregulatory and TRA/Corporate directives,policiesand procedures.
• Forwards Corrective Actions andfacility’sconcerns to TRA chain of command.
• ServesasLiaisonbetween staff,vendorsand facilities to meet minimum staffing requirements within establishedparameters at booking.
• Establishes a harmonious relationship with facilities through cooperative contacts.
• Providesdetailnotes on shift activity,anticipatedstaffing changes, facility requests, call offs, and cancellations for teammates upon shift change.
• Participates in special projects, as needed.