TPA Casualty BI Adjuster

Davies; Alabama; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) with employer matching

Discretionary time off and PTO

Paid holidays

Life insurance and disability coverage

Job summary

Davies North America is seeking an experienced TPA Casualty BI Adjuster to join the Claims Administration & Adjusting team. This desk role requires bodily injury expertise, a valid adjuster license, and the ability to negotiate settlements for casualty claims.

Preference given to those with multi-line licenses and strong communication skills. The role is permanent, full-time, with a compensation range of $75,000‑$85,000 per year.

Qualifications

• Minimum of 4 years Commercial claims handling experience including bodily injury.
• Active Multi-Line Adjuster's license is preferred.
• Experience as a Casualty Adjuster is required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work with diverse parties.
• Proficient with Microsoft Office and standard business software.
• Ability to type reports and correspondence accurately.
• Must be able to pass a background check.

Responsibilities

• Establish timely contact with insureds, claimants, and attorneys and gather facts.
• Assess coverage and identify potential issues.
• Determine liability for third party claims.
• Document information on damages and keep claim diaries.
• Manage assignment of claim damage for inspection.
• Handle and settle bodily injury and litigated claims.
• Review and tender or deny claims as appropriate.
• Oversee field assignments to ensure timely inspections and estimates.
• Maintain files, notes and correspondence in a fast-paced environment.
• Ensure adherence to client guidelines and claims expectations.

Skills

Bodily injury experience

Casualty adjuster

Strong communication

Interpersonal skills

MS Office

Report writing

Background check clearance

Job description

TPA Casualty BI Adjuster

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Home United States

Compensation: $75,000 - $85,000 / year

Description

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

Davies North America is currently seeking an experienced general liability adjuster to resolve claims through investigating losses and negotiating settlements for casualty claims. This is a desk position and requires knowledge of the standard general liability policy. Desirable candidates should have bodily injury adjuster experience, a valid driver's license, and must provide evidence of current adjuster licensure.

Key Responsibilities

• Establish timely contact with all applicable parties to a claim (insureds, claimants, attorneys, etc.), gathers facts of the loss.
• Assess coverage, identifying and addressing potential coverage issues.
• Determines liability for third party claims
• Document information obtained regarding damages.
• Manage the assignment of claim damage for inspection.
• Handles and settles all bodily injury and litigated claims
• Review and accept/reject and make claim tenders
• Oversees the field assignment to assure timely inspection, documentation, estimate of the loss
• Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment.
• Maintains claim diary for life of claim
• Adheres to all guidelines and claims expectations of client
• Any and all other duties as assigned

Skills, knowledge & expertise

• Minimum of 4 years Commercial claims handling experience that includes bodily injury required
• Multi-line Adjuster's license.
• Experience as a Casualty Adjuster.
• Excellent verbal and written communication.
• Strong interpersonal skills.
• Proficient in use of Microsoft Office software and other business-related software.
• Able to type own reports and other correspondence.
• Able to pass a background check.

Equal Employment Opportunity & Legal Notices

Benefits

At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee’s primary work location.

Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

Compensation Transparency:

The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Essential Functions

• Maintain regular and dependable attendance.
• Be available and able to perform job responsibilities during established work hours.

Background Check & Fair Chance Compliance

Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

AI Policy

At Davies, we value authentic conversations and a fair candidate experience. While candidates may use AI and technology tools to prepare for interviews, we expect interview responses and assessments to reflect each individual's own experience, knowledge, and professional judgment.

We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at [e-mail]