Toy Soldier Guest Experience Lead

Nordstrom

Paramus (NJ)

On-site

USD 51,000 - 73,000

Full time

6 days ago
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Benefits offered by this job

Medical/Vision
Dental
Retirement
Paid Time Away
Life Insurance
Disability Insurance
Merchandise Discount
EAP Resources

Job summary

Nordstrom's FAO Schwarz location is seeking a Toy Soldier to embody the brand and engage guests with high-energy, in-character service. You will lead opening ceremonies, greet visitors, and exemplify the Toy Soldier persona across in-store and social media activities.

Applicants should enjoy interacting with families, be comfortable on camera, and willing to work a flexible schedule including weekends and holidays, while maintaining the iconic Toy Soldier style.

Qualifications

  • Experience in a performance, acting, music, or dance background a plus.
  • Familiarity with a premium or experience-based retailer a plus.
  • An engaging and theatrical personality that can captivate an audience in all environments and situations.
  • Remain positive and in character for extended periods of time without losing any of your Toy Soldier magic.
  • The ability to work a flexible schedule based on business needs.
  • Physical Requirements: continuous movement, frequent use of hands, able to lift up to 25 pounds.

Responsibilities

  • Engage each guest to deliver an outstanding experience throughout their visit.
  • Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day.
  • Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome.
  • Lead the daily opening ceremony for the store with flair and uniqueness.
  • Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand.
  • Participate in social media posts in full Toy Soldier persona.
  • Participate in filmed or live video content for social media.
  • Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.
  • Lead private FAO events and/or private shopping experiences.
  • Tailor key talking points to suit your audience and deliver key information with a personal flair.

Job description

Nordstrom's FAO Schwarz location is seeking a Toy Soldier to embody the brand and engage guests with high-energy, in-character service. You will lead opening ceremonies, greet visitors, and exemplify the Toy Soldier persona across in-store and social media activities.

Applicants should enjoy interacting with families, be comfortable on camera, and willing to work a flexible schedule including weekends and holidays, while maintaining the iconic Toy Soldier style.

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