Toy Soldier Guest Experience Lead

Nordstrom; Paramus (NJ); On-site; USD 51,000 - 73,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom's FAO Schwarz location is seeking a Toy Soldier to embody the brand and engage guests with high-energy, in-character service. You will lead opening ceremonies, greet visitors, and exemplify the Toy Soldier persona across in-store and social media activities.

Applicants should enjoy interacting with families, be comfortable on camera, and willing to work a flexible schedule including weekends and holidays, while maintaining the iconic Toy Soldier style.

Qualifications

• Experience in a performance, acting, music, or dance background a plus.
• Familiarity with a premium or experience-based retailer a plus.
• An engaging and theatrical personality that can captivate an audience in all environments and situations.
• Remain positive and in character for extended periods of time without losing any of your Toy Soldier magic.
• The ability to work a flexible schedule based on business needs.
• Physical Requirements: continuous movement, frequent use of hands, able to lift up to 25 pounds.

Responsibilities

• Engage each guest to deliver an outstanding experience throughout their visit.
• Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day.
• Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome.
• Lead the daily opening ceremony for the store with flair and uniqueness.
• Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand.
• Participate in social media posts in full Toy Soldier persona.
• Participate in filmed or live video content for social media.
• Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.
• Lead private FAO events and/or private shopping experiences.
• Tailor key talking points to suit your audience and deliver key information with a personal flair.

Job description

Nordstrom's FAO Schwarz location is seeking a Toy Soldier to embody the brand and engage guests with high-energy, in-character service. You will lead opening ceremonies, greet visitors, and exemplify the Toy Soldier persona across in-store and social media activities.

Applicants should enjoy interacting with families, be comfortable on camera, and willing to work a flexible schedule including weekends and holidays, while maintaining the iconic Toy Soldier style.