Toy Soldier - Brea Mall

Nordstrom; Brea (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical/Vision and Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom's FAO Schwarz Toy Soldier position invites you to bring magic to guests while staying in character and delivering extraordinary service. You’ll greet customers, demonstrate products, and lead private events in a premium retail environment.

You’ll wear a dedicated uniform and work a flexible schedule including Fridays, Saturdays, Sundays and holidays. The role emphasizes engagement, performance skills, and a flair for entertaining guests of all ages.

Qualifications

• Experience in a performance, acting, music, or dance background a plus.
• Engaging, theatrical personality to captivate guests.
• Ability to stay in character and maintain Toy Soldier magic.
• Willingness to work a flexible schedule based on business needs.

Responsibilities

• Engage each guest to deliver an outstanding experience throughout their visit.
• Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day.
• Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome.
• Lead the daily opening ceremony for the store with flair and uniqueness.
• Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand
• Participate in social media posts in full Toy Soldier persona.
• Participate in filmed or live video content for social media.
• Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.
• Lead private FAO events and/or private shopping experiences.
• Tailor key talking points to suit your audience and deliver key information with a personal flair.
• Toy Soldiers are required to wear a uniform, including a hat, jacket, gloves and pants. This uniform will be provided, laundered and maintained by FAO Schwartz.
• General hours for this position: Friday, Saturday, Sunday, and Holidays (flexible schedule may be required)

Skills

Performance background

Theatrical personality

Flexible schedule

Premium retailer experience

Job description

Job Description

The Toy Soldier is synonymous with FAO Schwarz and is tasked with representing the brand to the highest levels of excellence to fully engage our guests.

A day in the life...

• Engage each guest to deliver an outstanding experience throughout their visit.
• Build connections with visitors and passers-by alike, remaining in character at all times and bringing a sense of fun to the day.
• Act as the personality of the store and build rapport with both children and adults by adapting your style to make them feel welcome.
• Lead the daily opening ceremony for the store with flair and uniqueness.
• Act as a greeter for the store and be a local expert, ready to supply relevant information to guests on demand
• Participate in social media posts in full Toy Soldier persona.
• Participate in filmed or live video content for social media.
• Demonstrate products for guests with confidence and enthusiasm, showcasing key features to help customers explore and engage with the assortment.
• Lead private FAO events and/or private shopping experiences.
• Tailor key talking points to suit your audience and deliver key information with a personal flair.
• Toy Soldiers are required to wear a uniform, including a hat, jacket, gloves and pants. This uniform will be provided, laundered and maintained by FAO Schwartz.
• General hours for this position: Friday, Saturday, Sunday, and Holidays (flexible schedule may be required)

You own this if you have...

• Experience in a performance, acting, music, or dance background a plus.
• Familiarity with a premium or experience-based retailer a plus.
• An engaging and theatrical personality that can captivate an audience in all environments and situations.
• Remain positive and in character for extended periods of time without losing any of your Toy Soldier magic.
• The ability to work a flexible schedule based on business needs
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

Pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.

Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

We've got you covered...

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

Applications are accepted on an ongoing basis.