Toy Shop Manager: Customer Experience & Inventory Lead

Scheels; Fargo, Northern (ND, KY); Hybrid; USD 28,000 - 38,000; Full time

Benefits offered by this job

ESOP

401(k) Roth

Associate discounts

Health coverage

Job summary

Scheels in Fargo, ND is seeking a friendly, driven retail associate to provide a personalized customer experience and drive sales. You will help customers find products, explain features, and promote the Scheels Visa Card while contributing to a team-focused environment.

The role emphasizes strong product knowledge, reliable cash handling, and professional appearance. Typical schedule includes evenings, weekends, and holidays, with comprehensive employee benefits including ESOP and health

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training.
• Strong customer service and communication skills.

Responsibilities

• Deliver exceptional customer service by engaging customers and guiding them through the sale.
• Maintain product knowledge and assist with training other associates.
• Meet or exceed personal sales goals while delivering quality customer experience.
• Manage inventory using internal reports and ensure merchandise is displayed properly.
• Keep work area clean, organized, and safe.

Skills

Customer service

Sales

Cash handling

Communication

Team player

Education

High school diploma or GED

Tools

POS system

Inventory software

Job description

Scheels in Fargo, ND is seeking a friendly, driven retail associate to provide a personalized customer experience and drive sales. You will help customers find products, explain features, and promote the Scheels Visa Card while contributing to a team-focused environment.

The role emphasizes strong product knowledge, reliable cash handling, and professional appearance. Typical schedule includes evenings, weekends, and holidays, with comprehensive employee benefits including ESOP and health