Tower Supervisor

ApplyMint; Charlotte (NC); On-site; USD 38,572 - 60,614; Full time

Job summary

Menzies Aviation is seeking a Tower Supervisor to lead and coordinate fueling operations at our location. You will direct teams, ensure safety, and maintain close communication with airline partners and airport operations to support on-time performance.

You will supervise staff, uphold aviation safety standards, and implement contingency plans. A high school diploma or GED and a relevant certificate are required, with strong communication and problem-solving skills essential for success.

Qualifications

• Requires high school diploma or GED.
• 1-year certificate from college or technical school or equivalent.
• Excellent communication and interpersonal skills.
• Ability to read and interpret documents such as safety rules and manuals.
• Ability to write routine reports and correspondence.

Responsibilities

• Lead and coordinate fueling operations at the location safely and efficiently.
• Maintain situational awareness of airline operations and provide timely updates to leadership.
• Coordinate with airline, airport operations, flight control and fueling departments.
• Develop contingency plans for optimal utilization of equipment and resources.
• Monitor flight status, weather and ATC advisories and adjust plans accordingly.
• Maintain logs and documentation for post-event reviews and reports.
• Coordinate emergency notification and ensure regulatory notification as required.
• Meet the station’s attendance standards.

Skills

Communication skills

Reading comprehension

Writing routine reports

Interpersonal skills

Problem solving

Education

High school diploma or GED

1-year technical certificate

Job description

Rate: $36 USD per hour

Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time we have developed to become a critical partner in the global aviation industry delivering time-critical logistics services at over 300 locations in 65 countries across 6 continents.

But at the heart of our business is our people.

Role Purpose

The tower Supervisor is responsible for leading directing coordinating and supporting the contracted airlines fueling operation.

What you will be doing

• Coordinates and assist the operations manager(s) to ensure that fueling operations at location are performed in a safe timely reliable and cost-efficient manner.
• Maintains good situational awareness of all airlines(s) and Menzies Aviation operations and provide for continuous dissemination of pertinent operational information and timely updates to appropriate field leadership and fueling personnel.
• Maintains professional contact and operational coordination dialogue with airline(s) airport operations flight control and fueling department as it pertains to Menzies Aviation operations.
• Assists with the development of ongoing operational and contingency plans for the optimal utilization of Menzies Aviation equipment and resources in support of airline(s) schedule(s).
• Coordinates and communicates operational problem-solving options/plans with managers and supervisors and with appropriate airline personnel.
• Monitors available technological systems including Flight Status Monitor Weather and Air Traffic Control advisories (i.e. ground stops delay programs Etc.) and evaluates their impact when making recommendations for operational plans to support the fueling operation.
• Maintains appropriate logs and documentation to enable anticipation of problem situations post event evaluation and timely/accurate recording and submission of required paperwork and reports.
• Coordinates the implementation of the emergency/significant event notification system; ensure appropriate Menzies Aviation and airline(s) responsible regulatory Officials are notified; document accordingly.
• Is able to meet the Station’s attendance standards.

Supervisory responsibilities

• Directly supervises various employees.
• Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws.
• Responsibilities include training employees; planning assigning and directing work; appraising performance.
• rewarding and disciplining employees; addressing complaints and resolving problems.

Safety Security and Compliance

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health safety or welfare reasons.
• Inform their manager / supervisor of any work situation equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards near misses incidents accidents or dangerous occurrences to their manager / supervisor who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

What we are looking for

• Prior airline experience is desirable.
• Excellent communication and interpersonal skills.
• One year certificate from a college or technical school or six-months to one-year related experience; and or equivalent combination of education and experience.
• Must have high school diploma GED
• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization
• Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals.
• Ability to compute rate ratio and percent and to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations
• Valid Drivers License. Possess/maintain a valid driver’s license and other FAA/Airport required identification/seals or authorizations.
• Must pass pre-employment background and drug test

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status pregnancy and maternity. We strive to create an inclusive working environment where the different knowledge perspectives experiences and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process we will always consider how candidates fit with our values which you can learn more about here.

Behaviors

• Team Player: Works well as a member of a group
• Leader: Inspires teammates to follow them
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.