Tower Deployment Specialist

Zedcor-Security-Solutions; Spring (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Zedcor Inc. is seeking a Tower Operations Specialist to support deployment of mobile surveillance towers by coordinating with field technicians in real time. The role emphasizes speed, accuracy, and staying organized while juggling several software applications and live calls.

No prior technical experience is required as full training is provided; the successful candidate will log data and guide technicians through setup steps to ensure proper tower deployment and site coverage.

Qualifications

• Strong general computer literacy — comfortable navigating Windows and switching between several applications quickly.
• Fast, accurate typing and data entry skills.
• Clear, friendly phone communication — you'll be talking field technicians through setup steps throughout the day.
• High attention to detail, especially when entering the same information across multiple systems.
• Ability to keep pace and stay accurate through a high-volume, repetitive daily workflow.
• Comfortable spending a full shift on the phone and computer at the same time.
• Ability to follow a consistent, structured process.
• No prior technical, networking, or IT experience required — full training provided.

Responsibilities

• Pull deployment schedules and site details from the team calendar and enter them accurately into multiple software platforms.
• Answer live calls from field technicians during tower deployments and guide them through the setup process step by step.
• Remotely set and adjust camera views to ensure proper site coverage.
• Define detection and alerting zones ("Red Zones") for each deployed tower.
• Test alarms and detection zones to confirm everything is working correctly before sign-off.
• Accurately record and cross-reference deployment data across multiple software systems.
• Repeat this full deployment cycle approximately 12–20 times per day, maintaining accuracy and pace throughout.
• Flag any equipment issues beyond basic setup to senior technicians — troubleshooting equipment is not part of this role.

Skills

Computer literacy

Typing speed

Phone communication

Attention to detail

Data entry

Multitasking

Structured process

No tech experience required

Tools

Microsoft Excel

Microsoft Outlook

Job description

Zedcor Inc. is seeking a Tower Operations Specialist to support deployment of mobile surveillance towers by coordinating with field technicians in real time. The role emphasizes speed, accuracy, and staying organized while juggling several software applications and live calls.

No prior technical experience is required as full training is provided; the successful candidate will log data and guide technicians through setup steps to ensure proper tower deployment and site coverage.