Tow Truck Operator / Service Technician

C & D Towing Specialists; California; On-site; USD 28,000 - 39,000; Full time

Job summary

C&D Towing Specialists in Moreno Valley is seeking a skilled Tow Truck Operator / Service Technician to join our team. You will safely tow and service vehicles, provide courteous roadside assistance, and use your mechanical skills to diagnose minor issues on-site.

Responsibilities include maintaining records, performing routine vehicle maintenance, and coordinating with dispatchers to ensure efficient operations. Strong safety mindset and flexible availability are essential.

Qualifications

• Experience operating tow trucks and providing roadside assistance.
• Strong customer service and communication skills.
• Ability to diagnose minor vehicle issues on-site.
• Team player with adaptability for varying shifts.
• Commitment to safety protocols and accurate record-keeping.

Responsibilities

• Operate tow trucks and related equipment to tow and assist vehicles.
• Provide prompt, courteous roadside service to customers.
• Diagnose and perform minor on-site repairs or servicing.
• Follow safety protocols when using towing equipment.
• Maintain accurate records of services and vehicle details.
• Perform routine maintenance and inspections on tow trucks.
• Collaborate with dispatchers and team for smooth operations.

Skills

Tow truck operation

Customer service

Mechanical troubleshooting

Teamwork

Flexibility

On-site safety

Job description

Job Description

About the Role:

C&D Towing Specialists in Moreno Valley is seeking a skilled and dedicated Tow Truck Operator / Service Technician to join our team. In this role, you will be responsible for providing excellent customer service while safely and efficiently towing and servicing vehicles. Your primary goal is to ensure that customers receive the highest level of care and service. You will use your mechanical skills, knowledge of the area, and problem-solving abilities to handle various roadside situations.

Key Responsibilities:

• Operate tow trucks and related equipment to safely tow and assist vehicles.
• Provide prompt and courteous service to customers in need of roadside assistance.
• Diagnose and perform minor repairs or services on vehicles as needed.
• Follow safety protocols and ensure proper use of towing equipment.
• Maintain accurate records of all services performed, including customer information and vehicle details.
• Conduct routine maintenance and inspections of tow trucks and equipment.
• Work closely with dispatchers and team members to ensure smooth and efficient operations.

Minimum Qualifications:

• Valid driver’s license with a clean driving record.
• Ability to operate tow trucks and equipment safely and efficiently.
• Strong mechanical skills and ability to troubleshoot issues on-site.
• Excellent communication and customer service skills.
• Ability to work both independently and as part of a team.
• Flexibility to work various shifts, including nights, weekends, and holidays.

Preferred Qualifications:

• Previous experience as a tow truck operator or service technician.
• ASE certification or equivalent mechanical qualifications.
• Familiarity with Moreno Valley and surrounding areas.
• Bilingual in English and Spanish.

Skills and Attributes:

• Strong mechanical aptitude with a proactive approach to problem-solving.
• Ability to remain calm and professional in stressful or emergency situations.
• Strong attention to detail, particularly in maintaining records and following procedures.
• Excellent customer service skills, with the ability to communicate clearly and effectively with customers.

Join C&D Towing and become part of a team committed to providing top-notch service to drivers in need across Moreno Valley!