Tow Truck Operator

Lemon's Wrecker; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Free uniforms

Job summary

Lemon's Wrecker in Durham, North Carolina, is seeking a reliable Tow Truck operator to respond to roadside assistance calls and tow vehicles. Candidates should possess a valid driver's license, strong communication skills, and the ability to operate towing equipment safely. The job requires securing vehicles, performing basic roadside services, and inspecting trucks regularly. Flexible hours are essential. Benefits include health insurance and free uniforms, along with potential evening and weekend duties.

Qualifications

• Clean driving record.
• Previous towing, trucking or roadside assistance experience preferred but not always required.
• Ability to work flexible hours, including nights, weekends, and holidays if needed.

Responsibilities

• Respond promptly to dispatch calls for roadside assistance and towing services.
• Secure vehicles properly using chains, straps, and wheel lifts to prevent damage.
• Inspect tow truck daily and report maintenance issues.

Skills

Strong communication

Customer service skills

Ability to operate towing equipment

Education

Valid driver's License

CDL may be preferred

Tools

Towing equipment

Job description

Benefits

• Dental insurance
• Free uniforms
• Health insurance
• Light, Medium, and Heavy Tow Truck Drivers – Heavy Duty (CDL required) Rollback and Auto Loader

Overview

We are looking for a reliable and safety-focused Tow Truck operator to join our team. In this role, you will respond to roadside assistance calls, tow disabled, illegally parked, or damaged vehicles.

Responsibilities

• Respond promptly to dispatch calls for roadside assistance and towing services.
• Secure vehicles properly using chains, straps, and wheel lifts to prevent damage.
• Perform basic roadside services such as jump‑starts, tire changes, lockout, and fuel delivery.
• Communicate required paperwork, logs, and incident reports accurately.
• Inspect tow truck daily and report maintenance issues.
• Follow all traffic laws and company safety policies.

Qualifications

• Valid driver's License (CDL may be preferred depending on vehicle type).
• Clean driving record.
• Previous towing, trucking or roadside assistance experience preferred but not always required.
• Ability to operate towing equipment safely.
• Strong communication and customer service skills.
• Ability to work flexible hours, including nights, weekends, and holidays if needed.
• Ability to lift up to 50-75 lbs and work in outdoor conditions.

Preferred Skills

• Mechanical knowledge of vehicle.
• Experience with flatbed or wheel‑lift tow trucks.
• Problem‑solving and decision‑making skills.

Work Environment

This role involves working outdoors in various weather conditions and may require responding to emergency situations on busy roadways. Safety awareness and professionalism are essential at all times.