Tow Truck Driver / Roadside Assistance Technician

Valley Nissan; Greeley (CO); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Paid time off (PTO)

6 paid holidays

Job summary

Greeley CDJR is hiring a Tow Truck Driver / Roadside Assistance Technician to join the team in Greeley, CO. You will operate a full-size tow truck, assist customers and guests, and deliver exceptional service both on the road and during visits to the dealership.

The role emphasizes safety, timely assistance, and maintaining a high standard of customer experience, with overtime potential and outdoor work in variable conditions.

Qualifications

• High school diploma or equivalent required.
• Must have 21+ years of age and a valid state driver’s license.
• Experience using tablets or electronic devices to update calls and review policies.
• Prior tow truck or roadside service experience is mandatory.
• Ability to lift up to 75 pounds and work outside in exposure to hazards and temperature extremes.

Responsibilities

• Operate a full-size tow truck to assist customers and guests.
• Provide roadside services such as fuel, jump-starts, lockout, tire changes, and towing as needed.
• Deliver ELITE customer service and ensure guest satisfaction.

Skills

Tow truck experience

Customer service

Valid driver’s license

Tablet usage

Punctual attendance

Ability to lift 75 lbs

Education

High school diploma or equivalent

Tools

Wheel lift operation

Flatbed towing equipment

Dolly towing equipment

Job description

Join the Greeley CDJR Remote Experience Team as a Tow Truck Driver / Road Side Assistance Technician! Our goal is to create an ELITE environment for our customer guests and employees for the continual well-being and growth of everyone involved. We are all working together to build a stronger and better dealership and community in which to work and live. By working together in a spirit of cooperation and teamwork, our dealership will be unsurpassed for its quality, integrity, and service.

We are seeking an experienced tow driver that enjoys helping others, solving problems, and providing ELITE customer service and guest experiences.

Our Roadside Assistance Technician will be a part of the initial service visit contact. Providing Emergency Roadside Assistance and towing when necessary. They will provide peace of mind to our customers and/or guests by identifying vehicle concerns and delivering necessary services to get them safely back on the road or their vehicle towed to our shop.

General Job Description

• Operate a full-size (medium duty capable) tow truck to assist our existing customers, guests, employees, motorists .
• Service vehicles by providing fuel, performing jump-starts, providing lockout service, changing/inflating flat tires and/or towing vehicles to our dealership.
• Ensure complete customer/guest satisfaction by providing ELITE customer service Overtime earning potential is possible.

Compensation

• Competitive monthly salary based on experience

Benefits Include

• Benefits:
• Medical, dental, and vision benefits.
• Paid vacation depending on tenure.
• Paid Time Off in accordance with the Colorado Health Families and Workplaces Act.
• 6 paid holidays yearly.
• Employee discounts on parts / service / vehicle purchases.

Required Qualifications

• High school diploma or equivalent.
• 21 years of age or older.
• Ability to adhere to regular and punctual attendance.
• Possess a valid state driver's license with minimal driving infractions/incidents.
• Experience using tablets or electronic devices to update calls, review policies and procedures, document safety records, and complete other applicable duties.
• Exhibit strong customer service skills, including the ability to effectively communicate with customers/guests and understand the need for providing ELITE customer/guest experience.
• Ability to lift materials weighing up to seventy-five (75) pounds.
• Able to successfully complete drug screening, MVR, criminal background check, and DOT health screenings (pre-employment and ongoing).
• Ability to service vehicles such as providing fuel, performing jump-starts, providing lockout service, changing/inflating flat tires and performing tows.
• Prior tow truck driver or roadside service experience is mandatory. Including the ability to safely operate a wheel lift, flatbed, dolly towing equipment, and related service equipment.
• Minimum ability to lift materials weighing up to seventy-five (75) pounds.
• Work with frequent exposure to road hazards and temperature extremes. Will spend a majority of time outside of a temperature-controlled environment.

Greeley CDJR is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, work experience and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law