Tour Partnership Associate Manager

AAA - American Automobile Association; Costa Mesa (CA); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

Health coverage

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for voluntar

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA - American Automobile Association is seeking a Tour Partnership Associate Manager to shape travel offerings, manage exclusive partnerships, and drive growth through impactful promotions. You will lead cross-functional initiatives, analyze market trends, and own key performance indicators to enhance member experiences and loyalty.

Ideal candidates bring 1–3+ years in product or travel fields, strong analytical skills, and a passion for delivering standout customer experiences.

Qualifications

• 1–3+ years in product management, travel, or related field is required.
• Strong analytical and strategic thinking skills.
• Ability to manage multiple projects and influence cross-functional teams.
• Excellent communication and stakeholder management skills.
• Passion for travel and creating standout customer experiences.

Responsibilities

• Lead product strategy, promotions, and enhancements to drive sales growth and margin performance.
• Analyze trends, customer behavior, and market insights to identify opportunities and close performance gaps.
• Own key KPIs (sales, profitability, retention) and optimize partnerships and offers.
• Partner with vendors to negotiate offers, promotions and training.
• Lead cross-functional execution across marketing, digital, analytics, and operations to bring products to market.
• Drive retention initiatives and improve the end-to-end member experience.
• Partner with technology teams to enhance digital capabilities and support omnichannel growth.

Skills

Analytical thinking

Strategic thinking

Stakeholder management

Communication skills

Project management

Job description

Tour Partnership Associate Manager

Shape the future of travel by managing and innovating products, exclusive partnerships, and high-impact promotions that inspire members and support Travel Advisors. You’ll support organizational performance, lead cross-functional initiatives, and deliver experiences that drive growth, loyalty, and competitive advantage.

What You’ll Do

Lead product strategy, promotions, and enhancements to drive sales growth and margin performance. Analyze trends, customer behavior, and market insights to identify opportunities and close performance gaps. Own key KPIs (sales, profitability, retention) and optimize partnerships and offers. Partner with vendors to negotiate offers, promotions and training. Lead cross-functional execution across marketing, digital, analytics, and operations to bring products to market. Drive retention initiatives and improve the end-to-end member experience. Partner with technology teams to enhance digital capabilities and support omnichannel growth.

What You Bring

1–3+ years in product management, travel, or related field is required. Strong analytical and strategic thinking skills. Ability to manage multiple projects and influence cross-functional teams. Excellent communication and stakeholder management skills. Passion for travel and creating standout customer experiences.

Why Join

• Own a high-visibility, fast-growing product category
• Shape innovative cruise offerings and partnerships
• Work in a collaborative, results-driven environment with real impact

The starting pay range for this position is: $80,100.00 - $107,000.00. Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA). For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service.

What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.