Benefits Senior Specialist

AAA - American Automobile Association; Costa Mesa (CA); On-site; USD 86,000 - 115,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Pension

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA - American Automobile Association seeks a Senior Benefits Specialist within Corporate Employee Benefits. The role focuses on developing relationships with business partners and mentoring team members to efficiently manage benefit plans and related projects.

Responsibilities include administration of medical, dental, vision, and ancillary benefits, annual enrollment, and ensuring compliance with IRS, DOL, ERISA, and other regulations.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• 4–6 years of significant knowledge in benefit practices, including laws and regulations.
• Experience with outsourced benefits administration.
• 4–6 years of experience in a large, complex business organization.
• Must be able to review and interpret plan documents and contracts.
• Must have experience with employee self-service systems and managing benefit vendors.
• Management and/or operational experience preferred.

Responsibilities

• Develop and administer the Club's group benefits programs (medical, dental, vision).
• Manage the annual enrollment process.
• Ensure compliance with IRS, DOL, ERISA and other regulations.
• Oversee outside vendors and payment processing, auditing.
• Prepare policy and procedure manuals and benefit publications.
• Lead special projects and mentor team members as needed.

Skills

Communication skills

Analytical skills

Interpersonal skills

Leadership

HR systems knowledge

Education

Bachelor’s Degree or equivalent

Tools

Workday

Excel

PowerPoint

Word

Access

Job description

Benefits Senior Specialist This is a senior-level position within the Corporate Employee Benefits department. Responsibilities include developing strong relationships with internal and external business partners and mentoring and coaching team members to efficiently manage benefit plans and related projects. Provides subject matter expertise on administration, compliance, vendor management, reporting, employee communication, and education for the department.

Job Duties

• Responsible for the development and administration of the Club's group benefits programs, including medical, dental, vision, and ancillary benefits.
• Manages the annual enrollment process.
• Responsible for compliance with company policy and IRS, DOL, ERISA, and other government regulations.
• Responsible for the management of outside vendors and payment processing, reconciling, and auditing.
• Responds to questions, problems, or exceptions to benefit policies and procedures.
• Analyses situations and recommends appropriate action.
• Prepares policy and procedures manuals, materials describing benefits programs, and other related internal publications.
• Responsible for legally required filings.
• Develops presentation materials for an executive audience.
• Presents new policies, procedures, and ideas at various meetings.
• Interfaces with employees, managers, vendors, medical personnel, and attorneys.
• Responsibilities include analyzing, designing, and administering ACE's employee benefits policies, systems, and practices.
• Assists with claims administration, audits, report preparation, and compilation of statistics.
• May assume a leadership role within the department, which may include leading special projects, coaching, mentoring, and handling management responsibilities as needed.
• May provide strategic consulting services to business partners up to and including the executive level.
• Consistently provides a high level of customer service through the IVR and People Service Center (PSC) portal, as demonstrated by response rates and effective problem resolution.
• Researches and provides recommendations on policies and programs that are consistent with the goals and strategies of the company and comply with federal and state guidelines.
• Monitors changes and trends in human resources and proposes strategies to address their impact.
• Participates in meetings and prepares meeting agendas and materials.
• Consults with outside organizations to determine the most appropriate plan(s) for the organization.
• Manages and interacts with external vendors, including benefits providers, third-party administrators, and consultants.
• Participates in case discussion meetings and/or problem resolution.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Preferred 4-6 years of significant knowledge in benefit practices, including laws and regulations as warranted by specific area needs.
• Knowledge and experience with outsourced benefits administration.
• Required 4-6 years of experience in a large, complex business organization.
• Must be able to review and interpret plan documents and contracts.
• Must have experience with employee self-service systems and managing benefit vendors.
• Management and/or operational experience preferred.

Preferred Skills

• Professional written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management preferred. (High proficiency)
• Professional analytical and quantitative skills with proficiency in Access, Excel, PowerPoint, and Word preferred. (High proficiency)
• Advanced understanding of federal and state legislation regarding human resource management programs and practices preferred. (High proficiency)
• Knowledge of appropriate state and federal regulations, such as ERISA, ACA, CAA, CMS, etc. required as warranted by specific department needs. (High proficiency)
• Experience with Workday (Medium proficiency)

Certificates

• Professional in Human Resources - Human Resource Certification Institute
• Preferred Certified Benefits Professional - World at Work
• Preferred Certified Employee Benefit Specialist - International Foundation of Employee Benefit Plans
• Preferred #LI-SB-1

Starting Pay

The starting pay range for this position is: $86,100.00 - $115,000.00 Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is the Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation.

It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry.

AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service.

What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.