Tour Partnership Associate Manager

AAA Auto Club Enterprises; Costa Mesa (CA); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

Health coverage

401(K) matching plan

Pension

Tuition assistance

Floating holidays

PTO for volunteer programs

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA Auto Club Enterprises in Costa Mesa, CA is seeking a product-focused professional to lead strategy, promotions, and enhancements that drive sales growth and margin performance.

You will analyze trends, customer behavior, and market insights to identify opportunities, own KPIs (sales, profitability, retention), and collaborate with vendors and cross-functional teams to bring offers to market. This role supports Travel Advisors and enhances member experiences.

Qualifications

• 1–3+ years in product management, travel, or related field is required.
• Strong analytical and strategic thinking skills.
• Ability to manage multiple projects and influence cross-functional teams.
• Excellent communication and stakeholder management skills.
• Passion for travel and creating standout customer experiences

Responsibilities

• Lead product strategy, promotions, and enhancements to drive sales growth and margin performance.
• Analyze trends, customer behavior, and market insights to identify opportunities and close performance gaps.
• Own key KPIs (sales, profitability, retention) and optimize partnerships and offers.
• Partner with vendors to negotiate offers, promotions and training.
• Lead cross-functional execution across marketing, digital, analytics, and operations to bring products to market.
• Drive retention initiatives and improve the end-to-end member experience.
• Partner with technology teams to enhance digital capabilities and support omnichannel growth

Skills

Product management

Analytical thinking

Strategic thinking

Project management

Stakeholder management

Travel passion

Job description

Shape the future of travel by managing and innovating products, exclusive partnerships, and high-impact promotions that inspire members and support Travel Advisors. You’ll support organizational performance, lead cross-functional initiatives, and deliver experiences that drive growth, loyalty, and competitive advantage.

What You’ll Do

• Lead product strategy, promotions, and enhancements to drive sales growth and margin performance.
• Analyze trends, customer behavior, and market insights to identify opportunities and close performance gaps.
• Own key KPIs (sales, profitability, retention) and optimize partnerships and offers.
• Partner with vendors to negotiate offers, promotions and training.
• Lead cross-functional execution across marketing, digital, analytics, and operations to bring products to market.
• Drive retention initiatives and improve the end-to-end member experience.
• Partner with technology teams to enhance digital capabilities and support omnichannel growth

What You Bring

• 1–3+ years in product management, travel, or related field is required.
• Strong analytical and strategic thinking skills.
• Ability to manage multiple projects and influence cross-functional teams.
• Excellent communication and stakeholder management skills.
• Passion for travel and creating standout customer experiences

Why Join

• Own a high-visibility, fast-growing product category
• Shape innovative cruise offerings and partnerships
• Work in a collaborative, results-driven environment with real impact

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

The starting pay range for this position is: $80,100.00 - $107,000.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).