Tour Guide / Driver

Star Shuttle Inc.; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in Austin is seeking a part-time Tour Operator to lead engaging Hill Country tours. This role requires a friendly and outgoing individual who excels in customer service and has a solid understanding of Texas history. You will be responsible for safely transporting guests while providing informative commentary. Enjoy the flexibility of part-time hours while earning competitive pay and tips. Join a team that values safety, communication, and a positive guest experience, and help create memorable journeys for visitors exploring the beauty of Texas.

Qualifications

• Must have a valid driving license with passenger endorsement.
• Excellent driving record and knowledge of local roads required.

Responsibilities

• Transport guests safely and efficiently to designated locations.
• Maintain cleanliness and organization of work areas and vehicles.

Skills

Customer Service

Driving Skills

Knowledge of Texas History

Communication Skills

Basic Arithmetic

Education

Valid Class C or B with Passenger Endorsement

Class B CDL (Preferred)

Job description

JOB OVERVIEW

Star Shuttle and Charter in Austin is looking for a part-time Tour Operator to drive Sprinters and Charter Buses on Hill Country tours. We are looking for a positive, outgoing, customer service driven driver who is comfortable speaking into a microphone while giving the tours. Must have a good knowledge of Texas history.

• Transporting guests to/from designated locations in a safe, efficient and courteous manner.
• Adhering to all local and state driving laws.
• Ensures safety and security of passengers and vehicle.
• $20 per hour plus tips.

ESSENTIAL JOB FUNCTIONS

• Maintain complete knowledge and compliance of all departmental policies, service procedures, and standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintain positive guest relations at all times.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
• Inspect vehicle for damage; document required repairs.
• Inspect vehicle for operating condition and correct any issues (i.e., tire pressure, oil/fuel/water levels).
• Communicate vehicle maintenance needs to Manager on duty.
• Obey all traffic and driving regulations.
• Remain on scheduled route at all times.
• Drive the vehicle to transport guests/visitors to and from designated destinations.
• Meet and greet passengers from designated pick up areas.
• Communicate any delays, problems and passenger needs by phone.
• Document all trips accurately prior to the start of, and at the conclusion of each day.

Minimum Requirements

• Valid Class C or B with Passenger Endorsement.
• Excellent driving record as detailed by Insurance Company requirements.
• Thorough knowledge of local roads.
• Ability to pass background check.
• Available to work weekends.
• Ability to pass pre-employment drug test.
• Fluency in English both verbal and non-verbal.
• Provide legible communication and directions.
• Basic arithmetic and money handling required.

Daily functions require the ability to:

• Perform job functions with attention to detail.
• Prioritize and organize.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Understand guests' service needs.
• Work cohesively with co-workers as part of a team.
• Ensure a safe working environment.

Work Remotely: No

Job Type: Part-time

Pay: $20.00 per hour

Supplemental pay types:

• Tips

Experience:

• Driving: 1 year (Required)

License/Certification:

• Class B CDL (Preferred)

Work Location: Multiple locations