Tour Guide - Admissions

International Executive Service Corps; Honolulu (HI); On-site; USD 34,000 - 49,000; Part time

Job summary

Punahou School in Honolulu seeks a part-time Admissions Tour Guide to warmly welcome prospective families and showcase our kindergarten classrooms and the surrounding neighborhood.

You will conduct guided tours, hold individual family meetings, coordinate scheduling, and serve as a frontline ambassador, while maintaining confidentiality and aligning with school policies. The position runs 9 months, Tue–Thu 7:30 AM–12:30 PM, at $30.00 per hour.

Qualifications

• Bachelor’s Degree or equivalent combination of education, experience and training.
• Three years work experience in an independent school environment, preferably in admissions.
• Warm and hospitable speaking and written communication skills.
• Aptitude for and comfort level with technology. Including a familiarity with online applications, video.
• Ability to maintain confidentiality and facilitate an equitable admissions experience.
• Possess a collaborative, go-getter attitude to partner effectively and efficiently with members of the Financial Aid and Admissions Team, faculty, administrators, and other school departments.
• A positive outlook and genuine desire to collaborate with families.

Responsibilities

• Conduct Guided Tours: Clearly articulate the features of the kindergarten classrooms and neighborhood, engaging with the audience to make the information relatable and interesting.
• Individual Family Meetings: After the tour, sit down with families to discuss their questions and concerns, providing thoughtful responses.
• Scheduling and Coordination: Manage the timing of tours and subsequent individual meetings efficiently to ensure that each family receives adequate attention and that the day’s schedule runs smoothly.
• Representing the School: Serve as a frontline ambassador for the school, embodying its values and ethos during interactions with prospective families.
• Confidentiality and Discretion: Handle sensitive information about prospective students and families with confidentiality and integrity.

Skills

Communication

Tech aptitude

Confidentiality

Collaboration

Interviewing

Education

Bachelor’s Degree

Tools

Video conferencing tools

Job description

The part-time Admissions Tour Guide to provide a welcoming and informative experience to prospective families interested in our Punahou. The Tour Guide will conduct brief tours, showcasing our vibrant classrooms and the surrounding neighborhood, followed by a family/parent interview session to address specific family inquiries. This role is pivotal in representing our school's values and ensuring prospective families receive a personal and thorough understanding of what we offer. Responsibilities include, but are not limited to:

• Conduct Guided Tours: Clearly articulate the features of the kindergarten classrooms and neighborhood, engaging with the audience to make the information relatable and interesting. Tailor the presentation to address the diverse concerns and interests of prospective families.
• Individual Family Meetings: After the tour, sit down with families to discuss their specific questions and concerns, providing thoughtful and personalized responses that help them understand how their child might fit into the school community.
• Scheduling and Coordination: Manage the timing of tours and subsequent individual meetings efficiently to ensure that each family receives adequate attention and that the day’s schedule runs smoothly without delays.
• Representing the School: Serve as a frontline ambassador for the school, embodying its values and ethos during interactions with prospective families. Ensure all information provided is consistent with school policies and accurately reflects the educational environment.
• Confidentiality and Discretion: Handle sensitive information about prospective students and families with confidentiality and integrity, respecting privacy and ensuring that discussions and documentation are treated with the utmost discretion.

Position Details:

• Work Year: 9 month
• Work Hours: Tuesday through Thursday, 7:30 AM – 12:30 PM. Hours may vary based on operational needs.
• Starting Hourly Rate: $30.00

Minimum Qualifications:

• Bachelor’s Degree or equivalent combination of education, experience and training.
• Three (3) years work experience in an independent school environment, preferably in admissions.
• Warm and hospitable speaking and written communication skills.
• Aptitude for and comfort level with technology. Including a familiarity with online applications, video.
• Ability to maintain confidentiality and facilitate an equitable admissions experience.
• Possess a collaborative, go-getter attitude to partner effectively and efficiently with members of the Financial Aid and Admissions Team, faculty, administrators, and other school departments.
• A positive outlook and genuine desire to collaborate with families.