Tour Guide

eTeam; Waterloo (IA); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading company is seeking a Tour Guide for a part-time Visitor Services position in Waterloo, IA. This role involves providing exceptional experiences to guests, performing administrative tasks, and supporting daily operations. Candidates should possess strong customer service skills and be available to work Saturdays.

Qualifications

• Friendly and outgoing personality is essential.
• High level of customer service is required.
• Previous experience in a museum is a plus.

Responsibilities

• Ensure guests receive an exceptional museum experience.
• Perform administrative duties at the front desk.
• Assist with daily operations and special events.

Skills

Friendly personality

Customer service

Attention to detail

Clear communication

Multi-tasking

Job description

1 week ago Be among the first 25 applicants

Job Title: Tour Guide
Location: Waterloo, IA 50701
Duration: 3 Years
Pay Rate: $17.97/hr on W2

Additional Information
- This will be an Onsite position
- Should have availability Tuesday-Saturday (closed on Sunday and Monday)

This is a Part Time Visitor Services position - candidates MUST be available to work on Saturdays. The hours of operation for the facility are, Tuesday-Saturday from 9-5, closed on Sunday and Monday. Looking for someone to work 16-20 hours per week.

Job Duties:
- Ensures that all guests to the *** Museum receive an exceptional *** experience.
- Performs opening and closing procedures for the facility.
- Performs front desk information operations, administrative duties.
- Assist in all general daily activities as needed.
- Receives ongoing training and development.
- Works special events, including set up, and tear down.
- Has availability to work during a 7-day-a-week operation, including holidays.
- Acts as an ambassador for all community attractions and businesses.
- Greet guests, tour groups, etc.
- Answer the main phone line at the front desk
- Take tour reservation with guests via phone
- Greet visitors/groups and give a short overview of the self-guided Museum layout

Required Skills:
- Candidates should have a friendly, outgoing personality, and be comfortable interacting with Museum guests
- Ability to multi-task
- Attention to detail
- Clear written and verbal communication
- High level of customer service and professionalism
- Some computer experience would be helpful
- Previous experience working in a museum is a plus

Campaign Code:ET_VK01

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Farming, Machinery Manufacturing, and Industrial Machinery Manufacturing

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