Total Wireless Consultant

Victra - Verizon Authorized Retailer; San Antonio (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid training

Uncapped earning potential

Job summary

A wireless service retailer located in San Antonio, Texas, is seeking Wireless Consultants to provide exceptional service and sales support. Candidates should be bilingual in Spanish and have a high school diploma or GED. This full-time role offers competitive compensation with an average earning potential of $40-$50k, plus commissions. Wireless Consultants will drive sales, assist guests with products, and maintain store standards. Paid training is provided, and applicants should be prepared for a dynamic retail environment.

Qualifications

• 1-2 years of experience in a retail sales environment preferred.
• Ability to lift to 10 pounds.
• Ability to stand for long periods.

Responsibilities

• Achieve personal sales goals bi-weekly as set by your Store Manager.
• Represent Victra and Total Wireless in a positive way while providing excellent customer service.
• Make daily outbound calls/Texts to drive sales using a variety of platforms.

Skills

Spanish/Bilingual

Customer Service

Sales

Education

High School diploma or GED

Job description

Spanish/Bilingual Needed

Victra is an Exclusive Retailer for Total Wireless. We are seeking Wireless Consultants who deliver world class service to Every Guest. Every Time. From executing the sales process, to sharing product knowledge, you will connect guests to what matters most. You will be the face of Victra and Total Wireless! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture and make us unique.

Join our dedicated team to connect technology to life in the most trustworthy, fun, and profitable way.

A Day In The Life

On a typical day, your priority is taking care of guests. You will help them choose from a full range of wireless devices, appropriate rate plans, beneficial accessories, product insurance and much more. You will drive traffic by contacting current or potential customers by phone, text, and web platforms. You will complete assigned training courses to help you stay current on the latest products, services, and industry information. These tools will help you succeed in your store and help you grow into the salesperson you aspire to be.

Wireless Consultant Responsibilities

• Achieve personal sales goals bi-weekly as set by your Store Manager
• Represent Victra and Total Wireless in a positive way while providing excellent customer service
• Review promotions/plans/devices daily
• Make daily outbound calls/Texts to drive sales using a variety of platforms
• Attend Weekly/Monthly Trainings
• Create a premier Retail environment through cleanliness, merchandising, and organization
• Handle all customer service interactions courteously and professionally
• Maintain White Glove cleanliness standards as they change
• Other duties as assigned

Compensation

We are proud our wireless consultants earn an average minimum all-in rate of $40-$50k, with additional earning potential when combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.

Job Requirements

• High School diploma or GED
• Spanish/Bilingual
• 1-2 years of experience in a retail sales environment preferred

Physical Requirements

• Ability to lift to 10 pounds
• Ability to stand for long periods of time

Training Requirements

All Wireless Consultants are required to attend and successfully complete a 4-day New Hire University (NHU) training program within 2 weeks of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based trainings will be required throughout your employment with Victra.

Additional Information

This position is full-time and non-exempt.

EQUAL OPPORTUNITY EMPLOYER

We’re proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.

This job description is not intended to be a comprehensive list of all duties, responsibilities, and skills required of the position and the duties, responsibilities and skills required may change without notice.