Total Rewards Specialist

Collectors; Santa Ana (CA); Hybrid; USD 39,000 - 51,000; Full time

Benefits offered by this job

Health Insurance

Fertility benefits

Commuter benefits

Educational assistance

401(k) matching

Paid vacation

Holiday pay

Employee discounts

Flexible schedules

Team events

Job summary

Collectors is a Santa Ana, CA-based company specializing in grading, authenticating, vaulting, and selling collectibles. A hybrid Total Rewards role, based in Santa Ana, will split time between benefits administration and compensation support, with depth in LOA management and enrollment.

The ideal candidate has 4–6 years of HR experience, strong Excel skills (pivot tables, VLOOKUP/XLOOKUP), and HRIS exposure (Workday preferred). A Bachelor's degree in HR or related field is required.

Qualifications

• 4–6 years of HR experience in a high growth setting, with benefits focus preferred.
• Hands-on LOA administration experience is required.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP) and HRIS experience.

Responsibilities

• Administer LOA programs and ensure compliance with federal, state, and local laws.
• Administer health and welfare benefits, enrollment, eligibility, and vendor invoicing.
• Support Open Enrollment, audits, and benefits communications.
• Execute HRIS and compensation tasks to maintain data integrity.
• Coordinate with People Team to ensure accurate compensation changes and audits.

Skills

Benefits administration

LOA case management

Excel

Workday

Customer service

Team collaboration

Growth mindset

Organizational skills

Education

Bachelor's degree

Tools

Workday

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.We're looking for a Total Rewards Specialist to join our Total Rewards team to support the administration and delivery of benefits and compensation programs across the employee lifecycle. As a member of our detail-oriented and service-focused team, you will split your time evenly between benefits administration and compensation support, with particular depth in leave of absence (LOA) case management. We are looking for someone who is eager to grow within the Total Rewards/ People Team space. You will use your Excel skills and Total Rewards expertise to deliver accurate, compliant, and responsive support to employees, managers, and other organizational departments.You'll report to the Manager, Benefits and work from our Santa Ana, CA office (hybrid). Remote candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite 3 days a week.What You'll Do:Benefits (~50%)Serve as the primary point of contact for the end-to-end administration of leave of absence (LOA) programs, including FMLA, ADA, state and local leave laws, short- and long-term disability, and parental leave.Administer health and welfare, and other benefits programs, including enrollment, eligibility, qualifying life events, and vendor invoice reconciliation.Ensure LOA and benefits practices comply with applicable federal, state, and local regulations; monitor for changes in leave law and update processes accordingly.Respond to employee, manager and other organizational departments inquiries regarding leave, benefits eligibility, and plan provisions with a high level of accuracy, efficiency, and discretion.Support Collectors’ annual Open Enrollment process, ongoing benefits audits, and employee benefits communications.Compensation (~50%)Execute HRIS, compensation and benefits related tasks and transactions, ensuring changes flow appropriately throughout our systems to support data integrity and compliance.Support core compensation programs, including job leveling, market benchmarking, and ongoing maintenance of the salary structure.Assist with data preparation and compensation-related audits to ensure accuracy and compliance (i.e.pay equity, step structure, annual compensation review cycle, and promotions)Maintain Excel-based models and reports for stakeholders to ensure they have accurate information to support compensation decision-making.Coordinate with People Team members, including HR Business Partners, Payroll, and Talent Acquisition, to ensure compensation and benefits changes are implemented accurately and consistently.Who You Are:4–6 years of related HR experience in a high growth setting: strong preference for benefits related experience.Hands-on experience administering leave of absence programs (FMLA, ADA, state leave laws) is required.3-5 years of strong Excel experience (pivot tables, VLOOKUP/XLOOKUP).Understanding of federal and state employment and leave laws, either through certification or direct experience.HRIS experience (Workday preferred).Excellent organization and administration skills with high attention to detail.Provides strong customer service and stakeholder management experienceCollaborative, helpful team player who coordinates smoothly across People Team functions.Curious self-starter with a growth mindset; you see new challenges as opportunities to learn and build.Operational-minded with a focus on efficiency, effectiveness, and clarity.Bachelor's degree in Human Resources Management, Business, Finance, or a related field, or equivalent work experience.Salary Range: The salary range for this position is $28 - $36.75/hour . Actual compensation in this range will be based on a variety of non-discriminatory factors, including location, job level, prior experience, and skill set.Reasons To Join Us:Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and VisionAdditional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits401(k) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goalsVacation: All full-time employees are eligible for paid vacationHoliday Pay: All regular, full-time employees are eligible for ten company paid holidaysEmployee Discounts: Employees receive discounts on select grading services for approved submissionsFlexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needsFun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activitiesCollectors uses e-Verify to validate your ability to work legally in the United States.We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [e-mail] are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants .