Total Rewards Manager

JCB North America; San Antonio (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

JCB North America is seeking a Compensation & Benefits Manager to design, implement, and govern regional compensation and benefits policies across North America, ensuring internal equity, external competitiveness, and compliance with laws.

The role includes leading annual salary increases and bonus processes, managing international assignments, and partnering with HQ HR to align regional programs with global standards. Strong Mercer knowledge and a strategic mindset are essential.

Qualifications

• 8–10 years of experience in compensation and benefits.
• Experience in an international/global company.
• 3–5 years managing international C&B projects in North America.
• Knowledge of Mercer methodologies, tools, and surveys.
• Must pass any required drug screens and background checks.

Responsibilities

• Define, implement, and update C&B policies for North America.
• Administer and guide HR and business partners on C&B processes and tools.
• Participate in compensation and benefits surveys and analyze results.
• Create and maintain salary structures; prepare benchmark reports.
• Collect and maintain job descriptions across the region.
• Lead annual salary increases and bonus processes in line with guidelines.
• Ensure compliance with local labor, tax, and regulatory requirements.

Skills

Problem-solving

Analytical skills

Collaboration

MS Office proficiency

Education

Master’s degree in Business or related field

Certified Compensation Professional (CCP)

Certified Benefits Professional (CBP)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Microsoft Project

Job description

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors.

Company Profile

With over 80 years of innovation, JCB is the world’s largest privately owned manufacturer of construction and agricultural equipment. Operating 23 manufacturing facilities across four continents—including the United States, the United Kingdom, India, and Brazil—JCB produces a diverse portfolio of more than 300 products. These include telescopic handlers, backhoe loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, access aerial work platforms, rough terrain forklifts, and tractors. At the heart of JCB’s success are its people. As a family-owned business, we are accountable to our customers—not shareholders—which gives us the flexibility to focus on long-term innovation and delivering real value. This independence allows us to continuously develop advanced technologies and integrate them into equipment designed to perform in the toughest environments while maximizing customer productivity. At JCB, we stand behind our products—and our name—with pride and commitment to quality.

Position Purpose

The Compensation & Benefits Manager is responsible for designing, implementing, communicating, and advising on regional compensation and benefits policies, programs, and strategies. This role ensures internal equity, external competitiveness, and full compliance with laws and labor standards across North America. The position supports JCB’s business strategy by ensuring operational excellence in all annual C&B processes, including the merit cycle and annual bonus programs.

Position Type

Full Time, Exempt

Location

Onsite in San Antonio, Texas: 13210 Palo Alto Road, San Antonio, TX 78224

Benefits And Other Compensation

JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.

Major Tasks, Responsibilities & Key Accountabilities

Impact on Business

• Define, implement, and update compensation and benefits policies and procedures for North America.
• Implement, administer, and guide HR and business partners on all C&B processes and tools.
• Participate in compensation and benefits surveys and analyze results to support organizational decision-making.
• Create and maintain salary structures; prepare benchmark reports as needed.
• Collect and maintain all job descriptions across the region.
• Evaluate and improve internal structure according to IPE methodology.
• Lead design, implementation, and improvement of company benefit plans.
• Develop personnel cost budgets and salary projections.
• Ensure compliance with local labour, tax, and regulatory requirements.
• Manage international assignments, expat compensation proposals, and documentation.
• Monitor macroeconomic indicators and advise leadership on potential impacts.
• Lead the annual salary increase and annual bonus processes, ensuring alignment with corporate guidelines.
• Ensure fulfilment of all labour legal requirements related to compensation and benefits.

Innovation & Change

• Provide updates on global and local labour, compensation, and benefits trends.
• Analyze potential impacts of regulatory or market changes on business operations.
• Create new compensation tools and processes where none exist; enhance existing processes.
• Develop strategies to reduce organizational risk related to compensation and benefits.
• Support wellness initiatives to improve employee health and work-life balance.

Communication

• Collaborate daily with HR Business Partners to define local strategies.
• Provide ongoing guidance to regional leadership regarding C&B practices and policy alignment.
• Communicate frequently with HQ HR to ensure global alignment and gather feedback.
• Meet weekly with the VP of HR to improve policies and address strategic needs.
• Provide direct or indirect communication with employees regarding their compensation and benefits packages.
• Maintain relationships with external consultants (e.g., Mercer, Towers Watson).
• Partner with the Benefits Team to launch and monitor annual benefits enrolment.

People Leadership

• Influence HRBPs and business leaders to adopt and apply C&B programs and methodologies.
• Influence senior leadership to ensure understanding and adoption of C&B initiatives.
• Collaborate with HQ C&B teams to design tools and programs that support global strategy.

Key Performance Indicators

• Accuracy of salary structures.
• Up‑to‑date IPE evaluations.
• Maintenance of internal equity and external competitiveness.
• Other duties as assigned

Minimum Qualifications

• 8–10 years of experience in compensation and benefits.
• Experience working in an international/global company.
• 3–5 years managing international C&B projects or responsibilities, specifically in North America.
• Knowledge and experience with Mercer methodologies, tools, and surveys.
• Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.

Preferred Qualifications

• Master’s degree in Business or related field.
• Certified Compensation Professional (CCP).
• Certified Benefits Professional (CBP).
• Fluent in Spanish.

Knowledge, Skills, Abilities & Competencies

• Strong problem-solving and analytical skills.
• Ability to work in a high-stress environment.
• Detail-oriented and able to work independently.
• Collaborative approach to resolving issues impacting various groups across the enterprise.
• Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions.
• Enjoy working in a dynamic environment and be a self-motivated team player.
• Working knowledge of Microsoft Office products, including Word, Excel, PowerPoint, Teams, and Microsoft Project.

Job Conditions

• Both office environment and occasionally manufacturing/factory environment.
• Subject to noise and temperature changes.

Physical Requirements

The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• The employee is occasionally required to stand and move and/or walk.
• The employee must frequently move and/or transport up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.

Equal Opportunity Employer

JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws.

EEO EMPLOYER/VET/DISABLED.

Reasonable Accommodation Statement

JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at [e-mail].

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.