Tortilleria Clerk PT or FT [MONTE CRISTO]

Junior's Supermarket; Edinburg (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Junior's Supermarket in Edinburg, TX is seeking a customer-focused associate to operate tortilla-making equipment, prepare fresh tortillas, and provide excellent service at the register. You will maintain cleanliness, handle cash, and assist with stocking while upholding food safety standards and product quality.

The role requires at least 1 year of customer service experience, a high school diploma, and bilingual Spanish/English preferred.

Qualifications

• Strong customer service and friendly demeanor.
• Clear verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Accurate cash handling and transaction processing.
• Knowledge of food safety and hygiene practices.
• Team collaboration to ensure smooth store operations.

Responsibilities

• Operate tortilla-making equipment and ovens following safety guidelines.
• Prepare fresh tortillas and related products per customer orders and recipes.
• Package tortillas and related items with proper labeling and presentation.
• Provide prompt, friendly service and answer product questions.
• Maintain cleanliness and organization of work area and equipment.
• Monitor inventory of ingredients and packaging materials; report shortages.
• Handle cash transactions accurately and efficiently at the register.
• Ensure product quality and freshness meet safety standards.
• Assist with stocking shelves, rotating stock, and receiving deliveries.
• Follow all store policies, safety, sanitation, and customer service procedures.

Skills

Customer service

Communication

Multitasking

Cash handling

Food safety

Teamwork

Bilingual

Education

High School Diploma or equivalent

Job description

Job Details

Job Location: Tortillas and Pastries - Edinburg, TX 78541

Education Level: None

Travel Percentage: None

Job Purpose:

• To provide exceptional customer service while efficiently operating the tortilla-making equipment and maintaining a clean and organized work area within the tortilleria. This role involves taking customer orders, preparing fresh tortillas and related products, packaging orders, handling transactions, and ensuring the quality and freshness of all products.

Key Responsibilities:

• Operate tortilla-making equipment, including dough mixers, presses, and ovens, ensuring proper functioning and adherence to safety procedures.
• Prepare fresh tortillas of various sizes and types according to customer orders and established recipes.
• Package tortillas and related products (e.g., tostadas, chips) for sale, ensuring proper weight, labeling, and presentation.
• Provide prompt and friendly customer service, taking orders accurately and efficiently, answering questions about products, and addressing customer concerns.
• Maintain a clean and organized work area, including cleaning equipment, sanitizing surfaces, and stocking supplies.
• Monitor inventory levels of ingredients and packaging materials, informing management of any shortages or discrepancies.
• Handle cash register transactions, processing payments accurately and efficiently.
• Ensure the quality and freshness of all products, adhering to food safety standards and company guidelines.
• Assist with other tasks as needed, such as stocking shelves, rotating stock, and receiving deliveries.
• Adhere to all company policies and procedures, including those related to safety, sanitation, and customer service.

Additional Duties:

Management reserves the right to assign additional tasks as necessary to support store operations. Employees will be provided with proper training and protective equipment for any and all assigned tasks that require special handling.

QualificationsPreferred Education:

• High School Diploma or equivalent

Required Experience:

• Minimum of 1 year of experience in a customer service role, preferably in a food service or retail environment.
• Experience handling cash and processing transactions.
• Experience with food preparation and handling, preferably with tortillas or related products.

Required Skills and Abilities:

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills and the ability to accurately handle cash transactions.
• Knowledge of food safety and hygiene practices.
• Ability to work as part of a team and contribute to a positive work environment.
• Ability to stand for extended periods and lift up to 25 pounds.
• Bilingual (Spanish/English) preferred.

Required Certifications:

• Food Handlers Certification (required)