Tortilleria Clerk PT

Vallarta Supermarkets; Los Angeles (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Life & AD&D Insurance

401(k) Retirement Plan

Paid vacation

Legal services access

Holiday premium pay

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets seeks a reliable Tortillería Clerk to produce tortilla products using traditional methods while delivering excellent customer service. You will prepare masa and fry tortillas, stock displays, label items, and maintain strict food safety standards in a busy store environment.

The role requires basic English, teamwork, and flexibility to work afternoons, evenings, weekends, and holidays across store locations in the Los Angeles area.

Qualifications

• Customer-facing role in food service.
• Ability to follow safety and sanitation standards.
• Willingness to learn tortilla production and equipment.

Responsibilities

• Assist customers with tortilla orders and product inquiries.
• Prepare masa, fry and cook tortilla products; ensure quality and appearance.
• Stock, rotate, and replenish displays; maintain fresh, properly stored products.
• Package, weigh and label tortillas; transport to storage areas.
• Clean equipment and work areas; follow clean-as-you-go practices and MSDS guidelines.
• Follow health department regulations and Vallarta Tortillería Safety Program.
• Assist coworkers and participate in training; communicate with Tortillería Manager.
• Perform additional tasks to support department operations and customer satisfaction.

Skills

Customer service

Teamwork

Communication

Safety awareness

English (basic)

Tools

Tortillería equipment

Job description

A great place to work.

About the Role

TheTortilleríaClerk produces tortilla products using traditional processes while supporting the department’s goals for quality, freshness, and service. This role prepares masa,friestortilla products, stocks androtatesitems, and provides excellent customer service whilemaintainingVallarta’shigh standardsof food safety and sanitation.

What You’ll Do

• Customer Service: Smile, greet, andassistcustomers with tortilla and specialty product orders.
• Production: Prepare masa, fry and cook tortilla products, and ensure consistency in quality, weight, and appearance.
• Merchandising: Stock, rotate, and replenish products; keep displays fresh, attractive, and at proper storage temperatures.
• Operations: Package, weigh, and label flour and corn tortillas; transport products to and from storage.
• Sanitation & Safety: Cleannixtamaltanks, equipment, and work areas; sweep, mop, and follow “clean as you go” practices. Use approved cleaning chemicals and follow MSDS principles.
• Compliance: Follow health department regulations, food safety practices, and Vallarta’sTortilleríaSafety Program. Ensure weights, measures, and labeling laws are followed.
• Teamwork:Assistcoworkers,participatein training new employees, andmaintaincommunication with theTortilleríaManager.
• Other Duties: Performadditionaltasksassigned to support department operations and customer satisfaction.

Physical Requirements

• Stand and walk forlong periods(6-8 hours/day).
• Frequently bend, squat, twist, and reach above/below shoulders.
• Frequent use of hands for grasping, pushing, pulling, and fine manipulation.
• Lift and carry up to 25 lbs.frequentlyand up to 50 lbs. occasionally (dry corn,maseca).
• Heaviest item carried: 50 lbs.; longest distance: 10 feet.
• Work near cooking equipment, fryers, and tortilla machinery.
• Exposure todust, gas, fumes, heat,andhumidity.
• May berequiredto perform tasks at elevated levels (placing or retrieving items).
• May drive forklifts, carts, or other moving equipment.

What We’re Looking For

• Ability to learn tortilla production from dry corn to finished product.
• Familiarity withtortilleríaequipment, tools, and ovens (or willingness to learn).
• Team-oriented withstrong communicationand customer service skills.
• Responsible, professional, and positive attitude.
• Basicunderstanding ofEnglishlanguage.
• Must be able to transfer to other store locations within a reasonable commute.
• Must be legally authorized to work in the U.S.
• Exposure toperishable products, cooking equipment, and changing conditions.
• Collaborative, team-focused environment.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Full-Time Team Members

• Free $25,000 Basic Life and AD&D Insurance.
• 401(k) Retirement Plan.
• Paid vacation.
• Access to legal services.
• Premium pay for holidays.
• Savings marketplace & credit union membership.
• Recognition programs (birthdays, years of service, spirit days, etc.).

At Vallarta Supermarkets, we believe our culture drives execution.

Ifyou’rehardworking, customer-focused, and eager to learn.

Explore Exciting Job Opportunities

We offer positions to match your lifestyle and career goals. Whetheryou’reseekingpart-time or full-time, Vallarta Supermarkets provides a dynamic and rewarding workplace with?real opportunities for growth.